Windows 10: Bitlocker recovery key is not working on my device

Hi,I have bought an Asus Laptop in March of 2022 and it worked great for 6 months. All of sudden the machine has restarted and asking for Bitlocker recovery Key. I was able to loginto my MS Account and able to access my Windows OS Bitlocker key but still I was unable to loginto the machine after entering the recovery key.Need Help!!!Thanks,Kishore

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

My bitlocker recovery key will not work

Hi Robert,

To help you in resolving your BitLocker concern, you may check the provided links below:

• BitLocker recovery keys: Frequently asked questions
• Find my BitLocker recovery key
• Turn on device encryption

Any information outside of the support articles we have provided is outside of consumer support which we handle here. Bitlocker is usually used in business environments which is supported by

TechNet. The moderators and users on TechNet are very knowledgeable and we suggest you post your question there.

We will also leave your thread open here in case another user has experienced the same issue and have found a workaround to share.

Kind regards.