Windows 10: Bitlocker recovery key not accessible due to old phone number in microsoft account

Discus and support Bitlocker recovery key not accessible due to old phone number in microsoft account in Windows 10 Software and Apps to solve the problem; I need a Bitlocker Recovery Key, but have a new phone number and can therefore not retrieve it. If I want to change my security info, I need to wait... Discussion in 'Windows 10 Software and Apps' started by Lila1111, Jul 31, 2023.

  1. LILA1111
    Lila1111 Win User

    Bitlocker recovery key not accessible due to old phone number in microsoft account


    I need a Bitlocker Recovery Key, but have a new phone number and can therefore not retrieve it. If I want to change my security info, I need to wait for 30 days to get access to my account. Is there a way to circumvent this?

    :)
     
    Lila1111, Jul 31, 2023
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Jul 31, 2023
    #2
  3. BINGWRITER
    bingwriter Win User
    BitLocker recovery number

    I need a BitLocker recovery number and Microsoft listed three for me but my number is older.

    I need the Bitlocker recovery number for Desktop-G56NOSG dated 6/24/2017.

    Other information; Key ID = FDD6ADB1

    Link id number is 857635

    This is for a Lenovo MIIX 320-101CR and nothing works without the BitLocker recovery number.

    I can not access by other login and even the F8 key is not working since it can't find the keyboard.

    Thanks,
     
    bingwriter, Jul 31, 2023
    #3
  4. SINGH SHWETA RAJKUMAR
    Singh Shweta Rajkumar Win User

    Bitlocker recovery key not accessible due to old phone number in microsoft account

    bitlocker recovery key

    Hi Shafeeq,

    Please find my answers to your questions below:

    1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
    2. Did you ever setup BitLocker Recovery Key on your computer? Nope
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
    4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

    When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
    the recovery key.

    Waiting eagerly for a response.

    Thanks, and regards,

    Shweta
     
    Singh Shweta Rajkumar, Jul 31, 2023
    #4
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Bitlocker recovery key not accessible due to old phone number in microsoft account

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