Windows 10: Bitlocker Recovery Key Prompt after Update

I did an update on my Microsoft account yesterday, when the laptop restarted there was a prompt to enter in a bitlocker recovery key. I never had a bitlocker recovery key prior to the update, so when I signed into my microsoft account on another device and clicked 'devices' and I can see my laptop in the devises section. However when I click on the device there is no bitlocker recovery key listed for my laptop. I am very lost and I do not know what to do at this point.

:)

 

Lost bitlocker recovery key

I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.

 

Bitlocker recovery prompt

Suggest that you bypass the Bitlocker prompt.

Then follow this procedure to find the key on your computer.

How to Get BitLocker Recovery Key from CMD in Windows 11 or 10

 

PC prompting for Bitlocker recovery key, cannot find the recovery key

Hello Leckbir,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made to the PC?
   
3. Which version of Windows is installed on the PC?
   
4. What is the make and model of the PC?
   

This issue can be caused if a BIOS/firmware update has been pushed to your PC either through Windows Updates or any other OEM media update.



If you have set up the Bitlocker on your PC, I suggest you to look for the recovery key on your Microsoft account. Also, you can refer the article

Find my BitLocker recovery key.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator