Windows 10: Bitlocker recovery key retrieval - Last try

My Dell G3 series laptop got ruined as it got coffee all over it but thankfully my hard drive is readable still. I cannot afford to lose that data, its my 3 years of work. Whenever my hard disk is detected, it is asking me for a 48-bit bitlocker key which I never remember setting up. No one is able to help me however i was to able to retrieve the numerical password from cmd for my drive which is known as the "bitlocker identifier". If I provide that to you, will you be able to help me in this situation in unlocking my hard drive? I am unable to do anything over here. Kindly suggest. I logged i

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BitLocker recovery key

My computer is locked by BitLocker and the recovery key is not showing in the Microsoft account (the device is listed). How can I generate/retrieve the key (I don't have it stored anywhere)?

 

Bitlocker recovery key

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as the PC is locked with BitLocker and you are unable to retrieve the BitLocker Recovery key from your Microsoft account.



In this situation, we would first suggest you to set the PC to default BIOS settings.



If you still get the option for BitLocker recovery key, then we would suggest you to refer the below article for managing the security info on your Microsoft account and later retrieve the recovery key.



Microsoft account security info & verification codes



Regards,



Aditya Roy

Microsoft Community – Moderator

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.