Windows 10: Bitlocker Recovery triggered by Windows update

My HP Envy laptop did a windows update last night and today it is asking for the Bitlocker Recovery key.I have checked the recovery key stored on my microsoft account and it is not the right one. I don't understand how this can be as this is the only laptop/PC that I have ever owned that has Bitlocker on it. So I have no idea what the key listed there is because it is not the one for my HP and I tried it anyway and got the response "that is not the correct key".I did not enable Bitlocker on this PC - it must have been activated already when I bought it. So I have not had any indication that

:)

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

BitLocker Recovery Issues

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are getting BitLocker recovery key prompt, every time you turned on the laptop. We appreciate your effort in troubleshooting the issue.



Ideally, in Windows 10 BitLocker doesn’t come by default. It could be possible that the BitLocker got enabled during some updates, either Windows update or PC manufacturer update.



As you have mentioned that you are forced to input the BitLocker recovery key, which is incredibly a tedious process.



Meanwhile, we would suggest you to disable the secure boot from the BIOS and check if you are able to bypass the BitLocker. Please refer the steps in this article:

Disabling Secure Boot



Regards,

Aditya Roy

Microsoft Community – Moderator