Windows 10: Bitlocker Unauthorised Locking of Computer Ransomware

So I see that Micro$oft has it's own version of ransomware now.My kid goes to use their laptop to access an online school session that has to be done now, and is faced with blue screen of death bitlocker.I have never set this up, never authorised this, never really heard of it.For all I know I have been attacked by ransomware, and it's a fake....Then I have to go to M$ site, to get a password I don't know about, and I can't get in because I have to verify account with a code, which is sent to an email address to which I have access to on the laptop in question....I am a computer person in the

:)

 

.DOCM Ransomware

Some more helpful links....

• ID Ransomware
• https://support.emsisoft.com/topic/29386-first-steps-when-dealing-with-ransomware/
• How to remove ransomware the right way: A step-by-step guide (Updated for 2019) - Emsisoft | Security Blog
  

 

I have been infected with Ransomware

Oh.

I see that a Community Moderator converted your thread from a Discussion to a Question.

Do you have a question?

It is not quite clear (to me at least) why you've created this thread....

In case that you do indeed have a problem with ransomware:

It would be helpful if you would describe your problem more precisely, see:
Suggestions for asking a question on help forums

Without knowing more details, suggestion to read/do:

Try to identify with what Ransomware you're dealing here:
https://id-ransomware.malwarehunterteam.com/index.php

and read/follow this guide:
How to remove ransomware the right way: A step-by-step guide

Also: See the pinned threads here:
https://www.bleepingcomputer.com/forums/f/239/ransomware-help-tech-support/

Might be the best to get free expert help in above mentioned bleepingcomputer forum....

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Also suggestion to read:

• Ransomware Avoidance
  
• Best Practices for Safe Computing - Prevention of Malware Infection
  

 

Malware and ransomware protection

You might also want to have a look at:

• https://www.microsoft.com/en-us/wdsi/help
• Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them.
  
• Ransomware FAQ - Windows Defender Security Intelligence
• Ransomware Avoidance
  
• How to remove ransomware the right way: A step-by-step guide