Windows 10: Bizarre USB Bluetooth Problem

So, I have a PC with a 2 year-old installation of Windows 10 which has developed a weird issue. Every few seconds it makes a USB disconnect noise, and looking at Device Manager and USB Tree Viewer the problem is a USB Bluetooth adapter. It appears that it's not running, and having tried numerous fixes from Google I can't persuade it to run.The real problem, however, is that it doesn't exist! USB Tree Viewer suggests it's plugged straight into the PC, I also have 3 hubs but it simply isn't there. I did have a tiny US Bluetooth dongle that I bought years ago, but rarely use Bluetooth, and must

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

PROBLEME with BLUETOOTH on NOKIA 6700 CLASSIC !!!

HI.

I HAVE A PROBLEME WITH BLUETOOTH ON MY NOKIA 6700 CLASSIC ........... BLUETOOTH can't be activate.

* I FOLLOW THIS STEPS ;

• menu
• settings
• connectivity
• bluetooth
• activate

but he doesn't activate ........................................... so please help me!!!! .

P.S : thanks for your future suggestions

 

Bizarre Bluetooth Problem - Bluetooth Appearing and Disappearing

• When Bluetooth Disappears - Windows is stopping Bluetooth Services and Device manager is showing "Unknown USB Device(Device Descriptive request failed)" and It doesn't show up in my list of devices in Device Manager and I have to "Show Hidden Devices" to
  see it.
• Error shown by Windows on Bluetooth "Currently, this hardware device is not connected to the computer. (Code 45)" and in USB "Windows has stopped this device because it has reported problems. (Code 43)".
• Strangely on both occasions the Location of Device is same "Location - Port_#0004.Hub_#0003" [
  Please look at the Screenshot attached]

Things I have tried -

1. Uninstalled the drivers and Installed again.
2. Formatted the Windows and Installed and updated all the drivers again.
3. Ran Troubleshooter and Its showing "Bluetooth is not available on this device. Please try adding External adapter to add Bluetooth Capability to this Device."
4. Updated BIOS to latest version and reset it to Default Values.
5. Set BT services to AUTOMATIC and Restarted the Services Manually doesn't work.

How do I fix this Problem? I don't want to buy Bluetooth dongle because H/W on PC is running perfectly fine on Linux. Its Windows Problem. Help me out!!

PC specs:

Dell Inspiron 3420

Intel Core i3 3110M @ 2.40GHz

4.00GB Dual-Channel DDR3 RAM @ 665MHz

2GB NVIDIA GeForce GT 620M (Dell)

Windows 10 Enterprise with all updates installed.