Windows 10: Black box with white bar always on Windows 10 desktop screen can't get rid of it. What is it?

Hello,


My brother has recently built me a brand new PC so I'm not the tech savvy one unfortunately!.


Issue: there is a permanent black 'mark' on the screen, which when you stretch it out, turns into a black box with a white bar at the top. You can't close it and it is always there.


My brother is also stumped as to what this is. The PC and the software is brand new.


Please see pictures to understand what I'm trying to describe.


What is it? How can I get rid of it?


Thank you.




:)

 

Weird white/black box wont disappear from desktop

Hello, i was hoping someone could please provide some help to this situation. There is a black box with a white header that are staying stuck on my desktop. I am fully updated on everything i have restarted more than once. After i restart and login the window actually shows up as the bottom photo attached. I can alter the size and it never disappears or shows i have any programs open.











OS Build 19042.870


















- - - Updated - - -

It tries to make it full screen if i drag it to the top. super weird

 

Small white bar on right side of screen

Hi Bardan,





We'd be glad to provide assistance. To better narrow this down and deliver you accurate solutions, please answer
the following questions:

• 
  Is the white bar present regardless of what program you are using on your computer?
  
• 
  Can you send us a screenshot of the
  white bar?
  Please edit the image if any personal information may be exposed.
  
• 
  What troubleshooting steps have you tried so far?
  

This issue could also be related to
damaged screen. We suggest that you contact your manufacturer to have your computer checked for hardware issues.



Regards.

 

After windows update screen has turned to black & white

The boxes outlining each section of the taskbar indicate that High Contrast mode has been turned on.....





....but that on its own isn't a complete explanation as there would still be some colour, such as the icons on the task bar.

To get rid of that as well, you'd also need to have turned on the Colour Filters.