Windows 10: Black desktop with no icons after switching accounts

Discus and support Black desktop with no icons after switching accounts in Windows 10 Support to solve the problem; Rarely, after I log into my own account after my father uses this computer, I get a black screen with nothing other than the mouse cursor. I have no... Discussion in 'Windows 10 Support' started by allam447635, Nov 23, 2017.

  1. Black desktop with no icons after switching accounts


    Rarely, after I log into my own account after my father uses this computer, I get a black screen with nothing other than the mouse cursor. I have no way out other than to cold boot (which usually fixes the problem, but sometimes it doesn't and that's when CHKDSK comes up). Why does this sometimes happen?

    :)
     
    allam447635, Nov 23, 2017
    #1

  2. Strange startup bug after updating to latest update yesterday (16-1) in Windows 10

    I created a new local user account,

    logged in and out from it and switched to my original account and back.

    In both cases I saw a correct desktop with icons.

    After a cold boot and a restart the problem appeared again,

    skipping the entire Login screen and logging into an empty desktop automatically, so I could not choose a user at all.

    After a reboot the login screen appeared and I could actually choose the new user account and login with it.

    This worked. I switched to my new account and signed out and tried a reboot.

    This caused a black screen and no desktop at all after reboot.

    So i hear the windows login sound but I don't see anything, just black screen.

    I had to use a hard reset to reboot after that and the new problem (completely black screen) still persisted.

    After my second hard reset I saw a windows logo that said just wait...

    and then it asked for my keyboard layout which i could not set,

    after hard rebooting from that screen I was able to log in again and I used my old account and luckily it worked again....

    hope this description helps a bit...

    Tom
     
    TomBenjamins, Nov 23, 2017
    #2
  3. YuvG Win User
    Windows 10 auto-arranges desktop icon after switching to different account

    Hi,

    There is a bug with the new update (build 10586). The desktop icons are getting auto-arranged after switching to a different account on the machine. For example, after I switch to a different account and then get back to my own account, all my desktop icons
    are getting auto arranged without any reason. This is clearly a bug, though I don't know whether it's a known bug which is resolved already.
     
  4. dalchina New Member

    Black desktop with no icons after switching accounts

    - tends to suggest you have a disk or file system problem.
    What sort of disk(s) do you have? (SSD, HDD, SSHD ...)

    Please download, install and run Hard Disk Sentinel and post a screenshot of its GUI.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Then Browse to your image, select it and upload it. E.g. png, jpg. Thanks.

    For more guidance
    Take Screenshot in Windows 10 General Tips Tutorials
    How to Upload and Post Screenshots and Files at Ten Forums Tutorials


    If that's ok, then check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    and post the result.

    If that's ok, then from an admin command prompt please run
    SFC /SCANNOW
    and post the summary result.
     
    dalchina, Nov 23, 2017
    #4
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Black desktop with no icons after switching accounts

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