Windows 10: Black pop up screen after Driver Detective removed

Discus and support Black pop up screen after Driver Detective removed in Windows 10 Drivers and Hardware to solve the problem; I really thought Driver Detective would be a great addition to my computer programs, but it was not. I was not happy with the way it performed, so I... Discussion in 'Windows 10 Drivers and Hardware' started by Wolfie1038, Dec 1, 2018.

  1. Black pop up screen after Driver Detective removed


    I really thought Driver Detective would be a great addition to my computer programs, but it was not. I was not happy with the way it performed, so I removed it. NOW I keep getting a black screen that pops up and disappears before I get a chance to really read it, but I was able to catch something on there about can not find or unable to update or something like that but it listed 3 or 4 lines for different drivers it can't seem to resolve. Some of the ones I saw are brands I do not even have on the computer. At the same time, I am having some freezing issues and I am thinking this is due to MS not being able to fix the drivers it wants to. Can someone please tell me what I need to do to resolve this. Thanks in advance.

    :)
     
    Wolfie1038, Dec 1, 2018
    #1

  2. black screen

    Hi Ken,

    Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • Have you made any changes to the hardware of the PC before this issue occurred?
    • Did you encounter any error messages or error codes along with the black screen?

    In the meantime, we suggest that you perform the troubleshooting steps provided in this
    link. The link serves as a guide on how to address black screen issue.

    We are looking forward to your response.
     
    Darleen Pen, Dec 1, 2018
    #2
  3. Black screen popping up and disappearing

    Hi Ali,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you are facing issues wit black screen after upgrading to Windows 10, do let us know the following to assist you better:

    • What is the make and model of your device?
    • Are you able to boot the device to desktop?
    • How have you upgraded to Windows 10?
    • Were you able to see any error message with respect to this issue?

    The black screen issue might have occurred due to corrupted or missing drivers for display adapter while upgrading to Windows 10.



    I suggest you to refer to the steps in the Microsoft article check if it helps.

    Refer: Troubleshoot black screen problems

    As you facing black screen issue before Sign-in, click on Black screen and not signed in to Windows 10.

    Hope it helps. Reply to the post with an updated status of this issue and required information to assist you better.
     
    Deepika Gowda, Dec 1, 2018
    #3
  4. Black pop up screen after Driver Detective removed

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Dec 1, 2018
    #4
Thema:

Black pop up screen after Driver Detective removed

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