Windows 10: Black Sceen

So I’m having a problem or maybe a few. 2 Days ago I launched my PC just fine it was working great and then it said it needed to restart for an update and so I updated it. Now when I turn it on it works just fine up until I log in and it turns to a black screen after. It works kinda I can still pull up task manager and open files from there and do what I need to but I have no way of opening my setting or volume or anything like that. I have done the windows key sequence, restarting windows explorer, and whenever I try any of the other things like rolling back an update or rolling back a display driver it says to enter my password to my microsoft account and then I do that and it says my password is wrong and I have even changed my password and tried it again and it still failed. So I’m stuck and I don’t really know what to do. Any help would be greatly appreciated. My computer specs are AMD Ryzen 7 2700X 8 core processor 16 GB ram DDR4 2 HDD (250 GB, 3TB) Nvidia GeForce GTX 1050 Ti B450 Tomahawk and I run on windows 10

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Windows 10 Black sceen

Hi Eric,

A black screen appear if your display driver is not working. Usually, this is fixed if the driver is updated or repaired. We suggest that you follow this

guide to troubleshoot this issue. This lists the fixes for the black screen error that you are encountering.

Feel free to post back should you need further assistance.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.