Windows 10: Black Screen after Automatic Repair

Hello. A few months ago, I was having problems with installing an update and now I’m having problems booting the laptop up. I dropped my laptop on the floor, tried to boot it up and got an automatic repair preparation screen. After that screen a blank CMD flashes on the screen and then nothing. No advanced setup, nothing. I did a hard drive check and it said that the Short DST failed. Right now, I have the laptop on the black screen, as usually HOURS later the advanced start up screen actually comes on. When it did come on , I tried to reset windows. No luck, it said “getting things ready” and

:)

 

Black screen after ‘preparing automatic repair.’

Thank you very much for the reply. Unfortunately, I don’t know if it’s my doing something wrong, but I’ll do the steps to boot up the ASO menu and it won’t appear. I’ll reboot three times and leave it to load at the third, but it will do the same as before except for one thing- load for a while, then seemingly reboot on its own quickly (which it didn’t do before the ASO reboots), before going directly into ‘preparing automatic repair’ followed by the black screen shortly after. Same as before, leaving the black screen alone won’t do anything.

 

Windows 10 Automatic Repair Fail

Hello,

For us to better assist you, we'd like to know the following:

• What is the make and model of your device?
• Are you getting any error messages when your computer is attempting to perform the Automatic Repair?

Meanwhile, we recommend performing the suggested steps on this article
to troubleshoot black screen issues on Windows 10.

We look forward to your response.

Regards.

 

computer screen turns black after it shows preparing automatic repair

it shows that for about 5 seconds and then the screen turns black With a white foggy bit