Windows 10: Black Screen After Locking, Also With Random Explorer.exe Crashes

Discus and support Black Screen After Locking, Also With Random Explorer.exe Crashes in Windows 10 Support to solve the problem; Are you sure you are doing repair install of Windows 10 with correct Windows 10 edition, bit version and language. I think I am, but from studying the... Discussion in 'Windows 10 Support' started by sierra117, Jan 11, 2018.

  1. sierra117 Win User

    Black Screen After Locking, Also With Random Explorer.exe Crashes


    I think I am, but from studying the issue it might be the many changes I made to the registry (none would cause crashes, they're just simple keys like for creating crashdumps), that might be causing the whole mismatch between versions or "unsupported directory" <- this one I just cannot understand how it even makes any sense. Windows is installed in C:\Windows and the error makes it sound like people just randomly change the directory, as if they have a choice.

    I don't think I have any other option except to do a fresh install, unless some of you gents are able to figure out something. But it looks bleak.

    EDIT: I downloaded whatever latest ISO I could find on the internet (unofficial) and for some bizarre reason that is allowing me to keep my files.
     
    sierra117, Jan 17, 2018
    #16
  2. zbook New Member

    When performing the in place upgrade repair you will perform the following steps:
    1) Insert the bootable windows 10 iso into any USB port
    2) Open file explorer and identify the windows 10 iso drive
    3) click on the drive to find setup or setup.exe and launch it
    4) do not click install.
    5) look in the left lower corner and click on repair your computer
    6) follow the text and images in this link:
    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials


    Please run this log collector now and post a zip into the thread:
    log collector v2-beta06.zip
     
    zbook, Jan 17, 2018
    #17
  3. sierra117 Win User
    Whoops, in the hour between my post and your reply I had already launched it (via mounted ISO, nothing physical) and did the repair installation (via "upgrade" option in setup.exe).

    The attachment is giving an invalid attachment message from tenforums.

    Spotlight still ain't working Black Screen After Locking, Also With Random Explorer.exe Crashes o_O

    In the Panther\setupact.log file there's a bunch of stuff like this:

    2018-01-19 10:23:16, Info MIG Object C:\Windows\SysWOW64\en-GB\explorer.exe.mui is excluded from migration because it is a system object.
    2018-01-19 10:23:16, Info MIG Object C:\Windows\SysWOW64\en-GB\explorerframe.dll.mui is excluded from migration because it is a system object.

    ... which hints to me that nothing was repaired in whatever was wrong in the explorer module and its dependencies.
     
    sierra117, Jan 18, 2018
    #18
  4. zbook New Member

    Black Screen After Locking, Also With Random Explorer.exe Crashes

    Run this version of the log collector and post a zip into the the thread:
    log collector v2-beta08.zip
     
    zbook, Jan 18, 2018
    #19
  5. sierra117 Win User
    Please instruct where to extract the files, how to run since there's no exe for a straightforward execution.
     
    sierra117, Jan 18, 2018
    #20
  6. zbook New Member
    See this webpage: BSOD - Posting Instructions - Windows 10 Forums
    It should run automatically with your approval.
    A folder should appear on the desktop.
    Zip it and post it into the thread.

    Open both versions. The beta version is preferred.
     
    zbook, Jan 18, 2018
    #21
  7. sierra117 Win User
    How do I upload it securely? The logs have a very detailed and personal report so I would like only those concerned to download it (e.g. you).
     
    sierra117, Jan 18, 2018
    #22
  8. zbook New Member

    Black Screen After Locking, Also With Random Explorer.exe Crashes

    Visit the webpages for the BSOD forum. Every thread has multiple copies. There should not be any personal information. It should have: msinfo32, dxdiag, drivers, hosts, uninstall, install, license, partitions, cpu, gpu, mini dumps, event viewer logs, etc.
     
    zbook, Jan 18, 2018
    #23
  9. sierra117 Win User
    The files have account names, the logs like host, startup etc are all pretty useful for those who know how to use them.

    Anyway, I've attached it. I'll remove once you've downloaded (if I can).
     
    sierra117, Jan 18, 2018
    #24
  10. zbook New Member
    The beta has more useful information. Were you able to run the beta?
     
    zbook, Jan 18, 2018
    #25
  11. sierra117 Win User
    I would love to but how do I run it? As I mentioned in the earlier post, there's no exe in it. Only a folder called resources and a .lnk file.
     
    sierra117, Jan 18, 2018
    #26
  12. zbook New Member
    Were you able to click on the log-collector.lnk? Did it not open a box and run?
     
    zbook, Jan 18, 2018
    #27
  13. sierra117 Win User

    Black Screen After Locking, Also With Random Explorer.exe Crashes

    OK got it, had to run it as admin as well.
     
    sierra117, Jan 18, 2018
    #28
  14. zbook New Member
    zbook, Jan 18, 2018
    #29
  15. sierra117 Win User
    As I mentioned before, I had to use whatever ISO I could find because none of my originals are working currently.
     
    sierra117, Jan 18, 2018
    #30
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Black Screen After Locking, Also With Random Explorer.exe Crashes

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