Windows 10: Black screen after login: Help or how to start Windows 10 from USB when you can't see the...

I am using an external monitor as I dropped my laptop a while back and the screen is broken. Randomly, the computer will now take me to the "sign in" page and when I log in as a "guest" or the "owner" it takes me to a blank screen. I can see a "power button" in the bottom corner that lets me restart, shut down and change the login. Then when I hit "sign in" it goes blank black and I have to restart to see it again. I have spent hours trying everything on the net including the following:Windows, alt, shift b to reset the graphic driverEvery way I can find to start in safe mode hold shift and

:)

 

Windows 10 started fine then the screen went black

Hello,

Please try the below steps to troubleshoot black screen error issue.

I would suggest you to refer the below link and follow the suggestions provided by Sharath Srinivasa and see if it helps.

Black screen after upgrading to Windows 10

The issue you are facing with USB ports, kindly try the below methods and check if it helps.

Method 1: Update USB Controllers.

To update the USB Controllers from Device Manager follow these steps.

• Go to Device manager in control panel.
• Select Device manager and a Device Manager window will pop-up.
• Double Click on USB Controllers to expand.
• Right click on the USB Controllers that is listed and select Update.

If the above steps doesn't help try the below method.

Method 2:

I would suggest you to uninstall and reinstall USB controllers
and check. Please follow these steps:

a. Press Windows + R keys, type devmgmt.msc
in run window and press Enter.

b. In device manager, expand "Universal Serial Bus Controllers".

c. Right click a device under "Universal Serial Bus Controllers" and click
uninstall.

d. Perform same step for other devices. When completed, restart the computer.

All USB controllers will reinstall automatically.

I hope this information helps.

 

Black screen after 'Starting Windows' sequence

Sounds like the old... windows black screen of death.

Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

They, also, have some other options there, too.
Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.