Windows 10: Black screen after logo on pc startup

I turned on my pc and the dell logo came up then there was a black screen shortly after I heard the windows boot sound from my pc even though my tv has speakers

:)

 

Black screen with Blue Windows logo on startup

Hi Francis,

Thanks for posting your query on Microsoft Community.

I suggest you to try performing Start up repair and check if it helps.

Follow the below steps:

• 
  Press and hold Shift key and
  restart your Computer.
  
• 
  Select Troubleshoot.
  
• 
  Select Advance Option.
  
• 
  Select Startup Repair.
  
• 
  Follow the on Screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Windows logo at Startup

Hi,

We would like to a ask you a few questions in order to assist you properly:

• Does the logo appear during previous startups?
• Have you made any recent changes to your PC?
• What troubleshooting steps have you performed so far?

Safe mode starts your PC in a basic state, using set of files and drivers. For now, we suggest that you start your PC in

safe mode and check if the issue persists.

We look forward to your response.

Regards.