Windows 10: Black screen after sign in page post update

Discus and support Black screen after sign in page post update in Windows 10 Software and Apps to solve the problem; Hi, so my laptop runs windows 10. I sae there was an update for windows 10 and also an option to update to windows 11, i ignored both. I went to put my... Discussion in 'Windows 10 Software and Apps' started by C_00202, Sep 16, 2023.

  1. C_00202 Win User

    Black screen after sign in page post update


    Hi, so my laptop runs windows 10. I sae there was an update for windows 10 and also an option to update to windows 11, i ignored both. I went to put my laptop into sleep mode because i was going out and saw it was updating before going into sleep mode. Im unsure if it was the windows 10 update or updating to windows 11.The problem is when i came back home, the screen is stuck as black after signing in. The sign in screen is still fine with background and everything. But when I go past the sign in page its just a black screen with my cursor.I tried restarting and the same problem persists.Im ab

    :)
     
    C_00202, Sep 16, 2023
    #1

  2. Windows 10 post-installation black screen

    Hi Alex,

    Thank you for the update.

    For the black screen issue, I would suggest you to try the additional steps as suggested in the following article:

    Black screen and not signed in to windows 10

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Hope this information is helpful. Do let us know if you need any further assistance, we will be glad to assist you.
     
    Harkanwar Singh, Sep 16, 2023
    #2
  3. Black screen after Windows 10 update, unable to access device screen

    Hi Joshua,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    As you are facing issues accessing desktop screen, do let us know the following to assist you better:

    • What is the make and model of your device?
    • Were you able to see any error code/ error message with this issue?

    I would like to inform that this issue might have occurred due to drivers for display adapter.

    I suggest you to refer to the steps in the Microsoft article check if it helps.

    Refer: Troubleshoot black screen problems

    As you are facing black screen issue before Sign-in, click on Black screen and not signed in to Windows 10.

    Hope it helps. Reply to the post with an updated status of this issue and required information to assist you better.
     
    Deepika Gowda, Sep 16, 2023
    #3
  4. Arul_D Win User

    Black screen after sign in page post update

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    Troubleshooting black or blank screens in Windows - Microsoft Support

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arul_D, Sep 16, 2023
    #4
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Black screen after sign in page post update

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