Windows 10: Black screen after signing in to Windows 11 – only cursor appears for several minutes

Hi community,I'm experiencing an issue on multiple Windows 11 devices. After users sign in, the screen stays completely black for a period of 5 to 15 minutes. During that time, the only visible element is the mouse cursor, which can be moved, but the desktop, taskbar, and any graphical elements do not load. I’ve tried opening Task Manager using Ctrl + Shift + Esc and manually running explorer.exe, but nothing happens. Eventually, without making any changes, Windows finishes loading the desktop and everything works normally—but only after a significant delay. Has anyone encountered a similar is

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Black Screen With Cursor PLEASE HELP


THIS PROBLEM HAS BEEN AN ONGOING ISSUE WITH WINDOWS 10.

Below is a Microsoft Knoledge Base entry from April of this year.

httpw://support.microsoft.com/en-us/kb/3055414

"The lock screen in Windows 10 Technical Preview Build 10061 might appear as a black screen with a mouse cursor
Symptoms

When you sign out of Windows 10 Technical Preview Build 10061 and return to the lock screen, you might see only a black screen with a responsive mouse cursor. Pressing the Alt+Tab keys or the Ctrl+Alt+Del keys has no visible effect.
Workaround

If you are experiencing this issue, follow these steps to sign into Windows:

At the black screen, press the Ctrl key once on an attached physical keyboard. (You won’t see any visible change, but pressing the Ctrl key will place the cursor in the password box that you’re currently not able to see.)

Now type the password of the user that just signed out and press Enter.This will sign you back into Windows and the desktop will appear.

If you failed to sign in because you mistyped the password, press Enter once more. Then retype the password and press Enter." ...

PLEASE NOTE: IF YOU ARE INSTALLING WINDOWS 10. AFTER ENTERING YOUR PASSWORD, THE CURSOR SHOULD VANISH FOR SEVERAL MINUTES WHILE WINDOWS COMPLETES THE INSTALL SETUP. MY COMPUTER, A FAST ALIENWARE, TOOK ABOUT FIVE MINUTES TO COMPLETE THE SETUP AND THEN THE WINDOWS 10 DESKTOP APPEARED.

 

Windows 11 Black Screen with Cursor

I have a Dell Vostro 5481. After upgrading to Windows 11 it hangs on a black screen with a cursor for about an hour and fifteen minutes before displaying the login screen. This does not happen in safe mode.

I have tried everything, uninstalling/reinstalling the graphics driver, resetting the machine, doing a clean install of Windows 11 and nothing seems to resolve this issue.

I'm at my wits end with this machine. Does anyone have any suggestions?

 

Black Screen with Cursor during sign in

Hello Patrick,

We understand that you are facing issue with Black screen with cursor during sign-in in your system. Let us assist you with this issue.

This issue might have occurred due to driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. We suggest you to try the steps from the below link and check if it helps to resolve the problem:

Troubleshoot black screen problems

Let us know the status of the issue. We will be glad to assist you further.

Thank you.