Windows 10: Black screen after Sleep Mode, troubleshooting didn't help

Hi!



I frequently run into a black screen after waking my laptop up from Sleep Mode. I've tried the solutions on the following troubleshooter:

https://support.microsoft.com/nl-nl/help/14106/windows-10-troubleshoot-black-screen-or-blank-screen-errors​

Results:​

• Caps Lock light doesn't turn on so I'm assuming keyboard is unresponsive
• Turning off laptop with on/off button works, but this issue happens often, and I would like a more permanent solution

I would be very grateful if someone could help me with this. If you need any more info feel free to ask :



Regards,

Zinzolin

:)

 

Black screen after long time in "sleep" mode

Hello,

Thank you for keeping us posted.

I certainly understand your concern and will try my best to help you.



I really appreciate all your efforts in trying to fix the issue.

I would suggest you to refer to the suggestions provided by
“Quickrog” replied on December 20, 2014 in the following Microsoft Community link and check if that helps.

Black screen after sleep mode in Windows 8.1

Also, I would suggest you to refer to the suggestions provided by
“Vijay B” replied on April 1, 2014 in the same Microsoft Community link and check if that helps.

Black screen after sleep mode in Windows 8.1



You may also refer to the suggestions provided in the following Microsoft Community link given below and check if that helps.



black screen after sleep mode, windows 8

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.