Windows 10: Black Screen After Update KB5045935 and KB5046633 on Windows 11

Hi everyone,I’m experiencing an issue after installing the updates KB5045935 and KB5046633 on Windows 11. I’m using a Samsung Galaxy Book2 Pro 360.After restarting and logging in, all I get is a black screen. The mouse pointer is visible and can be moved, and the Task Manager works, but the issue persists.I’ve tried restarting the explorer.exe process multiple times using the Task Manager and Command Prompt, but it hasn’t resolved the problem.After extensive troubleshooting, I managed to uninstall the updates KB5045935 and KB5046633 — first KB5045935, followed by a restart, and then KB5046633.

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Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.

 

Windows 7 black screen of death

I read a report a little while ago that said the black screens were nothing to do with updates but due to a malicious program (it hit more than just windows 7 users - vista, xp and 2000 were also prone to the black startup screen of death if infected). My windows 7 install is fully up-to-date and i've never had the black startup screen.

Just run some decent anti virus and you should be safe (i suggest microsoft security essentails since it's free and pretty decent). When you've installed an anti-virus i'd suggest doing a full scen to be sure there's nothing there.