Windows 10: Black Screen after Windows 10 Microsoft Account Login

I've recently purchased a new ASUS laptop and at first, the setup went just fine and I was able to make a user profile. However, problems started to arise when I tried to download software like Adobe Creative Cloud suite or Steam- my downloads folder would freeze and no dialogue box would open, so I'd have to go into my Task Manager and manually restart the folder.I thought I could fix the problem by adding my Microsoft account, so I tried to do so and restarted my computer. On the lock screen, I entered my info and then clicked Sign In. It would then open up a dialogue box saying to make a

:)

 

Black screen after login


This thread lead me to a very simple fix for exactly the same Black Screen After Login problem, but I have a different fix (it took a few hours to solve it though!).

I think it's best to do this from another Administrator account.
If you do not have another Administrator account then this is how to create one (I have copied and modified this bit from Black screen after upgrading to Windows 10 - Microsoft Community ):

1. Ctrl+Alt+Del, select Task Manager, File->Run new task... Open: cmd.exe then check the "Create this task with administrator privileges" then click OK.
2. In the Command Prompt window, type the following commands (changing “<password>” to something of your choice):
   net user test <password> /add
   net localgroup Administrators test /add
3. Reboot the PC

To fix the Black Screen After Login problem, from another Administrator account, just delete all the files in the following directory:C:\Users\<BlackScreenUser>\AppData\Local\Microsoft\Windows\Caches\
Obviously replacing <BlackScreenUser> with the user account that has the issue.

 

login screens

goto CONTROL PANEL/ USER ACCOUNTS then you have to remove all the other accounts except for the one you logon with....then restart...it should bypass the login tho it will still show the screen for it...it will continue to load windows...good luck*Rockout :rockout:



edit:: it asks for a login when there are more then one accounts..or if you set a pw to your login name...

 

Can't login to my windows 10 PC

Hi,

Thank you for your interest in Windows 10.

• 
  Are you trying to login to Microsoft account or local account?
  
• 
  If its Microsoft account are you able to login using the web interface?
  

I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and check if issue persists.

Please get back to us with the results of the above instructions.