Windows 10: Black screen after windows login (Win 10)

Hi all,

I am desperate for help with this issue, its been happening every day for over a week now and I really dont want to have to reinstall windows.

Whats happens is when i turn my PC on it comes up with my login user screen, I input my PIN and it loads for 10-15 seconds then then just goes to 2 black screens i can move curser around i can access task manager and open chrome etc from within task manager run command.

I have tried all the guides on how to fix this online, and so far the only thing I can do is normally restart my PC about 3-5 times then it will log on and work as normal.

My PC is very fast, normally boots in a few seconds, input pin and its ready to go, but when this has been happening, ive noticed my RGB lighting and my stream deck are both still displaying info from last use, which is very weird, normally my keyboard when i boot pc is red LED until i load into windows and iCue loads up my custom profile.

My temporary fixes:

1. 
   I restart 3-5 times till it works (sometimes)
   
   
2. 
   When the above doesnt work I have to USB boot and do a system restore - the startup repair option doesnt work.
   

Anyone have any idea?

thanks in advance!

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black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Windows 10 Pro - black screen after login

Hi All,

So I have a strange problem.

Specs:

• HP 15s-fq1514na
• windows 10 pro 1909

When I login to the laptop all is fine, when I lock my laptop pressing "win + L" the screen goes black.

When I remove the external monitor the laptop screen is flickering and when I restart the laptop all is fine. The issue seems to be only after I lock the laptop, any ideas?

 

Black Screen Isuue in Window 10

Hi kashish,

I would appreciate you for trying troubleshooting steps.

To understand the issue better, I request you to answer few questions:

• Does black screen appear when you before user login’s or after user has logged in ?
  
• Does black screen appears when you lock your pc?

This problem occurs because of a change in the behavior of Win Logon and Logon UI. This change introduces the potential for the deadlock.

I would also suggest you to install all the updates available for the system and check if it helps.

Follow the Below steps:

• Type settings in the Search area on the taskbar and select Settings
• Select Update and Security.
• Click on Windows Update and select Check for Updates

Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

Thank you