Windows 10: Black screen after windows logo but computer works in safe mode.

HelloSo my computer stopped booting in normal mode it goes to a black screen after the windows logo. It works fine in safe mode and I did clean boot which didn’t work. I factory reset the computer and it still has the same problem. Any help?Thank you

:)

 

Black Screen in Safe Mode

I'm trying to start my Win 10 VM but am getting a black screen with a cursor after it logs in so after looking for solutions online, there is a suggestion to remove the display drivers by using safe mode. The problem is, safe mode also has a black screen!! Are there any solutions to this? I have tried repairing, troubleshooting, restore etc from an ISO without success. Windows is present in some form or another as it responds to ctrl-alt-del and provides me with the usual menu for Task Manager but when you select this, the Task Manager does not show and you are left with the same black screen as before!! Anyone have any experience of this before? Thanks

 

Black screen after updating display drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
you with the issue.



However, please let us know:

• 
  When exactly do you see a black screen?
  

• 
  Are you able to boot the computer to the login in screen?
  
• 
  What is the make and model of the computer?
  

I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
the article on Start
your PC in safe mode in Windows 10.



After booting the computer to Safe Mode, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Disable device.
   
4. 
   Restart the computer.
   

If this allows you to boot the computer to normal mode, try uninstalling the driver.
To do this, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Uninstall.
   
4. 
   Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Gtx 460 black screen issue

I have an EVGA gtx 460 that has started acting odd. Every once in awhile I would get a black screen that would require a hard reset. Then eventually the other day, it wouldn't boot at all. It would boot to the windows logo and then black screen.

Replaced it with a spare card, booted up fine.

Put the 460 back in, black screen.

Booted in safe mode, boots fine.

Uninstalled driver and reboot to full windows... boots fine with no driver installed.

Reinstalled latest driver (was already on latest driver when this started) and rebooted. Black screen.

Booted into safe mode and uninstalled driver again.

Reboot to full windows, install old version of driver, reboot. Black screen.

Reboot to safe mode, uninstall driver, reboot to full windows install reeeeeaaally old version of driver. Reboot. Black screen....


So... the only time the card works is when there is no nvidia driver installed... weird.


Anybody got any ideas? I haven't tried testing it in a clean windows install yet, but that's my next step I guess.