Windows 10: Black screen and then a couple of seconds video delay....?

Discus and support Black screen and then a couple of seconds video delay....? in Windows 10 Support to solve the problem; My laptop screen blanks every 15 minutes or so.... I can then bring it back with a touch to the mousepad. I did a W8> W10 upgrade and everything... Discussion in 'Windows 10 Support' started by robleahy, Oct 30, 2015.

  1. robleahy Win User

    Black screen and then a couple of seconds video delay....?


    My laptop screen blanks every 15 minutes or so.... I can then bring it back with a touch to the mousepad.

    I did a W8> W10 upgrade and everything else seems to work okay. I did have to re-install the internal
    wireless adapter, but otherwise and excellent upgrade.

    Anyone else seeing this behavior? Any ideas on how to fix it??

    My machine is a Lenovo Yoga 2 Pro

    Thank you!
    Rob

    :)
     
    robleahy, Oct 30, 2015
    #1

  2. Monitor Screen Goes Black for a couple seconds while in Windows but not in DOS

    Hi Dee,





    We would like to recommend that you update the BIOS Driver of your computer instead. For further assistance on how to do it, you can contact your device manufacturer for more information.



    Let us know how it goes.
     
    Jarius Tol, Oct 30, 2015
    #2
  3. Dee_Owens Win User
    Monitor Screen Goes Black for a couple seconds while in Windows but not in DOS

    Hello I recently purchased an HP 510 with a Raedon R5 Graphics card. Since the initial updates to the system my monitor will go black for about 2-3 seconds and then come back on. The power light stays green and there seems to be no rhyme or reason behind
    it. When in DOS however the monitor stays normal. I tried connecting an older monitor, which I could see flickering lights behind the screen and it still would go black off and on. I have contacted HP and did all their troubleshooting steps including resetting
    the PC back to Factory. The problems still exist.

    I did run the sfc /scannow in CMD Prompt and no errors were found.

    I have also tried to resolve the problem with all updates installed and did install the Raedon Settings control as well as installing a new driver. The monitor I am using has not had this type of problem in the past.

    Monitor - westinghouse lcd lcm-19w4

    PC Specs

    Radeon Software Version - 16.9.2

    Radeon Software Edition - Crimson

    Graphics Chipset - AMD Radeon(TM) R5 Graphics

    Memory Size - 1024 MB

    Memory Type - DDR3

    Core Clock - 847 MHz

    Windows Version - Windows 10 (64 bit)

    System Memory - 16 GB

    CPU Type - AMD A8-7410 APU with AMD Radeon R5 Graphics

    Hardware -

    Graphics Card Manufacturer - Powered by AMD

    Graphics Chipset - AMD Radeon(TM) R5 Graphics

    Device ID - 9851

    Vendor ID - 1002

    SubSystem ID - 81B3

    SubSystem Vendor ID - 103C

    Revision ID - 45

    Bus Type - PCI

    Current Bus Settings - PCI

    BIOS Version - 015.042.000.002

    BIOS Part Number - 113-C69300-100

    BIOS Date - 2014/01/07 11:38

    Memory Size - 1024 MB

    Memory Type - DDR3

    Memory Clock - 667 MHz

    Core Clock - 847 MHz

    Total Memory Bandwidth - 10 GByte/s

    2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

    Software -

    Radeon Settings Version - 2016.0916.1515.27418

    Driver Packaging Version - 16.40.2311-160916a-307329C

    Provider - Advanced Micro Devices, Inc.

    2D Driver Version - 8.1.1.1571

    Direct3D® Version - 9.14.10.01221

    OpenGL® Version - 6.14.10.14008

    OpenCL™ Version - 6.14.10.14008

    AMD Mantle Version - 9.1.10.0146

    AMD Mantle API Version - 98310

    AMD Audio Driver Version - 10.0.1.0

    Vulkan™ Driver Version - 1.3.0

    Vulkan™ API Version - 1.0.21
     
    Dee_Owens, Oct 30, 2015
    #3
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Black screen and then a couple of seconds video delay....?

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