Windows 10: Black screen and unable to access the auto repair screen

My laptop just froze and goes to black screen after booting, it can't auto repair and I can't access the auto repair by booting it three times, all that it gives me is black screen sometimes blue screen

:)

 

Black screen on Windows 10, unable to log-in with error: "Preapring Automatic Repair"

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description, I understand that you are facing black screen errors and unable to log-in.

Provide us the additional information to assist you better with this issue:

• What is the exact error message/ error code of this issue?
• Have you made any changes to the operating system prior to this issue?

As a workaround, I suggest you to remove all the external devices being connected (except mouse and keyboard), try hard reboot the device and check the status of this issue.

As you are unable to log-in to the desktop with black screen, I suggest you to try the troubleshooting steps provided in the below Microsoft article and check if it helps.

Troubleshoot black screen problems (click on
Black screen and not signed in to Windows 10)

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Black screen after Windows 10 update, unable to access device screen

Hi Joshua,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues accessing desktop screen, do let us know the following to assist you better:

• What is the make and model of your device?
• Were you able to see any error code/ error message with this issue?

I would like to inform that this issue might have occurred due to drivers for display adapter.

I suggest you to refer to the steps in the Microsoft article check if it helps.

Refer: Troubleshoot black screen problems

As you are facing black screen issue before Sign-in, click on Black screen and not signed in to Windows 10.

Hope it helps. Reply to the post with an updated status of this issue and required information to assist you better.

 

Black Screen after update

Hi,

Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

Method 1:

Step 1: Perform Power Drain and check if you are able to access your desktop screen.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
  
• Press and hold the Power button for 30sec.
• Plug the charger/power cord and restart system.

Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

Method 2: Inaccessible Desktop.

If you are unable to access the desktop screen and you are stuck on the
Black Screen, then I would suggest that you refer to the article
Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.