Windows 10: Black screen at restart

Discus and support Black screen at restart in Windows 10 Installation and Upgrade to solve the problem; Since installing the cumulative update for version 1903 on 08-14-19, my system gives me nothing but black screen at every restart. I finally got my... Discussion in 'Windows 10 Installation and Upgrade' started by Seas1ren, Aug 30, 2019.

  1. Seas1ren Win User

    Black screen at restart


    Since installing the cumulative update for version 1903 on 08-14-19, my system gives me nothing but black screen at every restart. I finally got my desktop back after spending half my workday going through the arduous process of trying to get to the safe mode options, but it did it again on the next restart. Which option are you supposed to choose in safe mode to stop this? I don't have a system restore point before the update.


    Can you uninstall this update on the Home version without being nagged (and then forced) to reinstall it again? It's ruining my system.


    Anyone know when another update is coming to fix this?

    -A

    :)
     
    Seas1ren, Aug 30, 2019
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Aug 30, 2019
    #2
  3. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Aug 30, 2019
    #3
  4. Black screen at restart

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Aug 30, 2019
    #4
Thema:

Black screen at restart

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