Windows 10: Black screen crash after playing games

Hello, I need some help with a crash that's been happening after I upgraded my graphics card.So I recently upgraded to an rtx3070 and now when I play some more intensive games my pc goes to a black screen for a while and it shuts off.Things I've checkedower cableIf the gpu is seated rightUninstalled old drivers with dduUpdated graphics driversUpdated my bios Did a sfc /scannowI've also checked with "whocrashed" what the minidump files say and it says it's because of "amdppm.sys",it also says "The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be

:)

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.

 

Black Screen, GPU Fan 100% When Playing Games

I would suggest going back to at least the October version:

 

black screen crashes while playing microsoft games

I have Windows 10. I have been experiencing black screen crashes when on the internet especially when playing Microsoft games. It happens after a few minutes of playing.