Windows 10: black screen crash when GPU is in heavy use

Discus and support black screen crash when GPU is in heavy use in Windows 10 Software and Apps to solve the problem; I've been trying to troubleshoot this issue on my own, but I'm at my wits' end and hoping someone here can help. Fingers crossed!I built my rig about 9... Discussion in 'Windows 10 Software and Apps' started by RufusInPhilly, Feb 21, 2022.

  1. black screen crash when GPU is in heavy use


    I've been trying to troubleshoot this issue on my own, but I'm at my wits' end and hoping someone here can help. Fingers crossed!I built my rig about 9 months ago, and things have mostly gone smoothly ... except for very occasional crashes to a black screen when running high-performance games. In the past, I'd uninstall & update drivers, physically reinstall the GPU, reboot, and things would mysteriously seem to go away for a while. But in the last week, this happens more and more, and now nothing seems to fix it.I can reproduce the issue by either running high-end games Cyberpunk, Red De

    :)
     
    RufusInPhilly, Feb 21, 2022
    #1
  2. Ztruker Win User

    Black Screen, GPU Fan 100% When Playing Games

    I would suggest going back to at least the October version:


    black screen crash when GPU is in heavy use [​IMG]
     
    Ztruker, Feb 21, 2022
    #2
  3. Issue with black screen, dual display, ATI Integrated GPU

    Hi,

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

    • Press Windows + X keys and click
      Device manager.
    • Click to expand Display adapters, right click the second adapter and click
      Disable.
    • Restart the computer and check whether the issue persists or not.
    • Repeat the same steps to disable the first display adapter and check if it helps.

    If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

    Method 2: I suggest you to follow the steps form the below article for
    “Black Screen” issues and check if it helps.

    Troubleshoot black screen problems

    Troubleshoot black screen or blank screen errors

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you
     
    Karthicka_R, Feb 21, 2022
    #3
  4. BlueKoin Win User

    black screen crash when GPU is in heavy use

    Black Screen Crash, Audio Still Plays

    Okay, following the steps you just provided has proven that the problem is indeed linked to the graphics card. I can play games without the black screen crash occurring, however, the games run very poorly and are very lag-heavy. Also, the HDMI port on
    the card is not working, which is odd because the VGA port on the card works. I've tried installing older drivers, first those from August and then those from January, and both cause the black screen crash issue to happen again. Does this mean I need to buy
    a new graphics card?
     
    BlueKoin, Feb 21, 2022
    #4
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black screen crash when GPU is in heavy use

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