Windows 10: Black screen due to corrupted drivers

Hello,Yesterday I did un update and after I restarted my laptop it went into black screen just after logging in. I am able to see the pointer and get into the task manager. However I have tried pressing shift+alt+win+B and I can hear the beep and I can see the pointer refreshing and moving to the center of the screen but the screen doesn’t get back to normal. I’ve also tried pressing win+P but nothing happens. I’ve tried booting it into safe mode and it works however windows update doesn’t work, although I’ve tried different methods to get it up and running, it still shows the error “something

:)

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

Windows10 black screen

Hi Yongai,

This could be due to corrupted or outdated display driver. I suggest you to try the troubleshooting steps suggested by Sharath Srinivasa in the link below and check if it helps.

Black screen after upgrading to Windows 10


Let us know the result, we will be glad to help if you need further assistance.