Windows 10: Black Screen Elitebook 8570p

[COLOR=rgba0, 0, 0, 1]Elitebook 8570p Black Screen
Product: Elitebook 8570p
Operating System: Microsoft Windows 10 32-Bit[/COLOR]

Problem:- Black Screen.

Tried the bottom solutions.

Still Black Screen.

No blinking lights or beeping sounds.

Is this a motherboard issue?





Tried:- https://support.hp.com/lt-en/document/c03518165

Step 1: Performing a hard reset
Resetting the computer can resolve many issues that cause a blank screen. Go to How to Power Reset Your Laptop for detailed steps to reset your notebook.
Continue to the next step if a hard reset did not resolve the issue.
Step 2: Connecting an external monitor to test the display
The screen might remain black when there is a corrupted graphics driver or a problem with the LCD display back light. To test the display, attach an external monitor and restart the computer. This test is helpful if the display is black but you can hear that the computer is operating.

1. Connect an external monitor to the notebook. For instructions, see Connecting a Monitor, Projector, or TV Windows 10, .
2. If the computer screen does not display on the external monitor, press F4 or the key with this symbol
   
   
   
   
   until the screen image displays.
3. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display. With the external monitor connected, go to HP Customer Support - Software and Driver Downloads. Download and install the latest graphics and chipset drivers for your specific computer. If an updated BIOS version is available, see Updating the BIOS for steps to install it.

• If the screen is still black after updating the chipset and graphics drivers and BIOS, the LCD might be defective. Contact HP for technical assistance or send the notebook for service.
• If you can hear sounds of operation but no image is visible on either display, go to the next step.

Step 3: Recovering the notebook BIOS using a key press combination
When you upgrade the BIOS on your notebook, your hard drive stores a copy of the previous BIOS version. As long as the hard drive remains functional, you can recover and install the last good version of the BIOS.
Use these steps even if you cannot see anything on the monitor:

1. Turn off the computer.
2. Connect the notebook to a power source using the power adapter.
3. Press and hold the Windows key
   
   
   
   
   and the B key at the same time while the computer is off.
4. While still pressing both keys, hold down the Power button for one second, and then release the Power button and the keys.
   The power LED light remains on, and the screen remains blank for about 40 seconds. You might hear beeping sounds. Afterwards, an HP BIOS Update screen displays, and the BIOS update begins.

If recovering the BIOS did not resolve the blank screen problem, continue to the next step.
Step 4: Reseating the memory modules
A loose memory module might cause your notebook to fail to start. To fix this, take the memory module out of the memory slot and then reseat it.
See your User Guide or Service and Maintenance Guide for the location of memory modules on your notebook.

NOTE:
Removing and reseating memory modules requires the use of tools to partially disassemble the computer. If necessary, take the computer to an HP authorized service provider for technical service.​

Use the following steps to remove and reseat the memory modules:

1. Turn off the computer, and then disconnect the power cord.
   
   CAUTION:
   Electrostatic discharge ESD can damage electronic components. Before beginning any procedure, touch a grounded metal object to discharge static electricity.​
2. Remove the cover to access the memory.
   Your computer might look different than the computer in the graphic.
   
   NOTE:
   Some computers might not have a cover that provides access to the memory. Have the computer serviced if you cannot access the memory.​
   
   
   
   
   
   
   
   
   1. Retention screws 2
   2. Direction to remove compartment cover
3. Remove memory modules in the computer.
   
   
   
   
   
4. Reinsert all memory modules.
   Notch alignment
   1. Direction to insert the module
   2. Direction to seat module
5. Replace the cover, battery, and power cord.
6. Turn on the computer.
7. Perform any tests to verify that the computer can start up and run in the Windows operating system.
   

:)

 

windows Hello doesn't work HP elitebook 8570p

Hello

I bought this computer ( HP elitebook 8570p) half a year ago but windows hello is not working.

I've bought it wit a windows 8 licence and updatet it.

if someone knows the solution, please tell me I would be very happy if I get it working properly.

and if there is something you need to know you can ask me always.

 

windows Hello doesn't work HP elitebook 8570p

That model does not support Windows Hello at all. HP elitebook 8570p was manufactured before Windows Hello was introduced. You will need to install a third party Windows Hello add on.

Check this out:

https://www.microsoft.com/en-us/p/bio-key-sidet...

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.