Windows 10: Black screen followed by shutdown

Discus and support Black screen followed by shutdown in Windows 10 Gaming to solve the problem; Hello.I've been having lots of troubles with a bug that I've had for presumably quite a long time, but that has gotten worse and worse, to the point... Discussion in 'Windows 10 Gaming' started by goshdangit6682, Aug 6, 2023.

  1. GOSHDANGIT6682
    goshdangit6682 Win User

    Black screen followed by shutdown


    Hello.I've been having lots of troubles with a bug that I've had for presumably quite a long time, but that has gotten worse and worse, to the point that now most 3D games have become unplayable. Whenever I try to play one, both of my screens turn black within a few minutes, with the sound still playing until it gets corrupted, and the system shuts down shortly therafter. The event viewer shows an error 41, Kernel-Power. A .dmp will be attached bellow.I have tried uninstalling my drivers with DDU and installing clean new ones, I have tried changing my PSU to a brand new one, because I had thou

    :)
     
    goshdangit6682, Aug 6, 2023
    #1
  2. FREEBOOTER
    FreeBooter Win User
    FreeBooter, Aug 6, 2023
    #2
  3. ROSE CAL
    Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article     to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Aug 6, 2023
    #3
  4. DHAVELYN MER
    Dhavelyn Mer Win User

    Black screen followed by shutdown

    Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Aug 6, 2023
    #4
Thema:

Black screen followed by shutdown

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