Windows 10: Black Screen / Frozen Screen when playing games but VoiP/audio continues - requires a force...

Discus and support Black Screen / Frozen Screen when playing games but VoiP/audio continues - requires a force... in Windows 10 Software and Apps to solve the problem; Hi, I am losing my mind. Please help me :I would appreciate any help before I shell out cash for a new setup. This issue has been plaguing me for the... Discussion in 'Windows 10 Software and Apps' started by James Mihaljevic, Mar 7, 2025.

  1. Black Screen / Frozen Screen when playing games but VoiP/audio continues - requires a force...


    Hi, I am losing my mind. Please help me :I would appreciate any help before I shell out cash for a new setup. This issue has been plaguing me for the last few years, I've been able to tolerate short gaming sessions, or low demand games but now it seems like my PC is ready to kick the bucket. I cannot open games talespire, rocket league, escape from tarkov, bauldurs gate, etc. Literally everything causes system crashes with my regular settings at 1440p, 170 fps anymore, and can only manage launching games at lower 720p with lowest settings and locked at 60fps before it inevitably crashes aft

    :)
     
    James Mihaljevic, Mar 7, 2025
    #1

  2. Unable to play video games on Windows 10, black screen after log-in screen

    Hi Natasha,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • From where are you trying to play the video games (downloaded/ from website)?
    • If you are playing games from website which browser are you using?
    • Were you able to see any error code/ error message when the game crashes?
    • Are you able log-in to your computer?

    This issue might have occurred due to corrupted/ outdated display drivers.

    As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

    Black screen after upgrading to Windows 10

    Also, I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Mar 7, 2025
    #2
  3. TODO5 Win User
    Black Screen While Playing A Game.

    Hello, My pc is experiencing a problems these 5 days, which is a 'black screen' while playing a game the whole screen goes black, and the only cure to this is to restart pc, but it still goes black when I play a game again. [behind the black screen there
    is still playing the audio, and there is no cursor]. I want to find out whats the problem.
     
    TODO5, Mar 7, 2025
    #3
  4. Ztruker Win User

    Black Screen / Frozen Screen when playing games but VoiP/audio continues - requires a force...

    Black Screen, GPU Fan 100% When Playing Games

    I would suggest going back to at least the October version:


    Black Screen / Frozen Screen when playing games but VoiP/audio continues - requires a force... [​IMG]
     
    Ztruker, Mar 7, 2025
    #4
Thema:

Black Screen / Frozen Screen when playing games but VoiP/audio continues - requires a force...

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