Windows 10: Black screen if I move the pointer

I have Windows 10 laptop and from a couple of days I have this problem:if I move the pointer on the screen it becomes black, but if I don't it's completely fine. I've also tried using a monitor to view the screen of the laptop and it doesn't have the same problem. To use the laptop screen properly I need to restart it every time, because at the first star it has this problem. How can I fix it? Thank you.

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Black Screen with Pointer

Hi Costa,

Thanks for posting your query on Microsoft Community. We will surely help you with simple steps to resolve your issue.

To assist you better, please provide few details.

• 
  Is the black screen with courser appears after login or before login?
  
• 
  Did you make any changes to the computer, prior to the issue?
  

I suggest you to refer to the below link where the same type of issue had been discussed, refer to the suggestion given by
Sharath Srinivasa on August 7, 2015.

Black screen after upgrading to Windows 10

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Windows 10 Black Screen with the mouse pointer.


Hi,

Most of time when I press the power button, after few seconds, black screen appears with the mouse pointer.
Hard Disk indicator flashes continuously, no changes and no error message on the screen.
Even no change, if I press Alt+Ctrl+Del. It remains same till the time I do not press Reset button or I do not restart.
When I press Reset button, only then it comes back with Windows Log in page.

I did ...

• double check the hard disk cable connectivity,
• clean boot and
• even windows re-installation

but still the same problem.

Please help me to fix this issue.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.