Windows 10: Black screen in shutdown and recovery mode after dual boot.

Recently i installed Ubuntu in my Windows 11 laptop. Screen that appears when laptop on from shutdown mode and recovery mode is black. Content only visible in horizontal top line. For your reference i atteched screenshots. But when i enter password assuming my sigin screen and press enter both OS work properly so issue with other firmware system how to resolve.Device: Asus Tuf A15

:)

 

Unable to boot the PC, stuck in recovery mode screen​

Hi Joe,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to boot the PC normally as it is stuck in recovery mode.

1. Were there any recent updates installed on the PC?
   
2. What is the exact make and model of the PC?
   

I would suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Boot the PC into safe mode with networking and check if you are able to login. Refer the article to

Start your PC in safe mode in Windows 10, refer the section
From a black or blank screen.



Method 2:



Perform a system restore to revert the PC back to the state when everything was working fine. Refer the article

Recovery options in Windows 10, refer the section
Use installation media to restore or reset your PC.



Note:
Do not reset the PC; resetting the PC will remove all the data and installed programs from the PC.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Black screen in Windows 10 dual booted with Ubuntu

Hi Andre,

Thanks for the suggestion.

I have been trying to boot into safe mode by powering my system on and off three times. However, I am not able to succeed because it either boots to an indefinitely black screen or in ubuntu. I cannot boot into the Advanced
Recovery environment at all.

I also tried to bring up the System Steup menu by pressing F2 key on startup, as well as the boot menu by pressing F12 key on startup. Both options led me to a black screen.

 

Windows 10 stuck on black screen after boot.


Hi guys, I'm having an issue with my laptop. Updated to Windows 10 Pro x64 about a month ago. Two days ago I shutdown the system just fine but just yesterday when I booted it, it got past the Acer logo during boot followed by a black screen as usual... BUT it stuck there forever. Restarted it multiple times, same result. Sometimes the cursor shows up but its useless as its just the cursor. *Confused

Tried the following things.

• Tried CTRL + SHIFT + ESC for task manager but nothing came up.
• Tried CTRL + ALT t+ DEL still nothing.
• Went through recovery options then selected safe mode but, to my surprise, the same result.
• Then used the chkdsk command through cmd in recovery options, didn't find any problem.
• Ran the sfc /scannow command from boot, didn't found any integrity violations. *Shock

Any suggestions? I still have to try system restore though. *Think