Windows 10: Black screen issue after failed restore on windows 10

Hi, I tried to restore my HUAWEI matebook which failed. Then after restart I see only black screen with cursor on it. I see HUAWEI logo but then just black screen. I have tried ctrl + Alt + del/Esc and nothing worked.

:)

 

Black screen issue on Windows 10.

Hi Preet,

I appreciate if you could answer to a few questions to narrow down to the issue.

• What is the make and model of the computer?
• Did you install any third party security application?
• Does the black screen goes automatically after a period of time?

As an initial troubleshooting step, I suggest you to refer to the article provided below and c heck if that helps.

https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Update to Windows 10 failed - Critical_Process_Died error and/or Black Screen

Hi,



Thank you for contacting Microsoft Community. I understand that you are getting black screen after installing Windows 10.
I will surely help you to fix this issue.



This issue could have occurred due to these reasons:

1. Problems with the driver for your display adapter.

2. The video output is being sent to an unexpected port.

Try the steps listed here:



Method 1:

I suggest you to refer the section Black screen and not signed in to Windows 10
from the following article and check if it helps.

http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems



Method 2:

If the issue persists, I suggest you to refer suggestions by Sharath Srinivasa on August 7, 2015
and check if it helps.

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/black-screen-after-upgrading-to-windows-10/cf3b4559-67d8-40e0-9cf2-ebf4528e1e78



Warning:

This section, method, or task contains steps that tells you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For
added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the
Microsoft Knowledge Base:




Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Windows 10 stuck at black screen


hi, i tried upgrading my windows 7, but failed 5 times.
step 1 on copying files are 100%
step 2 installing features n updates are 100%
step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.

any idea how to solve this? it's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, i'm thinking give up or buy new laptop with windows 10*Biggrin*Biggrin*Biggrin)

p.s i'm currently downloading ISO file to blank DVD hopefully it's works