Windows 10: Black screen issue. Windows 11 after an update. Won’t shut off

Discus and support Black screen issue. Windows 11 after an update. Won’t shut off in Windows 10 Software and Apps to solve the problem; Hello. I just completed an update and my computer asked me to restart. I hit restart and it went to a black screen. There is a light on over the ESC... Discussion in 'Windows 10 Software and Apps' started by Derek Stevens1, May 17, 2023.

  1. Black screen issue. Windows 11 after an update. Won’t shut off


    Hello. I just completed an update and my computer asked me to restart. I hit restart and it went to a black screen. There is a light on over the ESC Mute and power buttons but it won’t turn off with any short key commands or holding the power button. There is no easy access to the battery either. It’s a Lenovo thinkpad x series

    :)
     
    Derek Stevens1, May 17, 2023
    #1
  2. Dyan Rey Win User

    Laptop went black and won;t reboot

    Hi Andree,

    Hardware and software conflict is one of the possible reasons why you're experiencing black screen. Sometimes, it is also because of hardware failure. To get this issue fixed, we suggest that you
    boot into Safe Mode by following these steps:

    • Turn off your computer 3 times while booting. Windows should automatically boot to the Recovery Environment after 3 unsuccessful attempts in a row.
    • Once you are within the Recovery Environment, select Troubleshoot, and then
      Advanced options, then Startup Settings, and
      Restart
      . When it restarts, you should see a number of options. Press 5 or F5 for
      Safe Mode with Networking.
    Once your computer is in Safe Mode, please follow the workaround provided on this
    link. Simply select the similar case that you're experiencing to show the troubleshooting steps.

    Let us know how it works.
     
    Dyan Rey, May 17, 2023
    #2
  3. Black screen after updating to 1703

    Hi,

    A stop error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to identify the cause of this issue, we suggest that you refer to these articles:


    The steps will be viewed once that you've selected the corresponding answer.

    Let us know if you need further assistance.
     
    Janeane Cru, May 17, 2023
    #3
  4. tops Win User

    Black screen issue. Windows 11 after an update. Won’t shut off

    Skype won´t wok in 17063

    Ok...

    After update my Windows 10 to 17063.1000 build, skype won´t work...

    It open, but if I Start my conversasion with camera, file share or screen share, it crash...

    If I try to uninstall anda install again, I give an error...

    Any workaround to solve this issue??

    *Mad*Mad*Mad*Mad
     
Thema:

Black screen issue. Windows 11 after an update. Won’t shut off

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