Windows 10: Black Screen Issues while Windows 10 is running OK

Discus and support Black Screen Issues while Windows 10 is running OK in Windows 10 Drivers and Hardware to solve the problem; I have Acer Aspire Z5700 All-in-One computer which originally came with Windows 7 Version pre-installed.Since I upgraded from Windows 7 to Windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by sunnypark2, Jul 13, 2021.

  1. Black Screen Issues while Windows 10 is running OK


    I have Acer Aspire Z5700 All-in-One computer which originally came with Windows 7 Version pre-installed.Since I upgraded from Windows 7 to Windows 10 Home, every time I start the computer, my All-in-One monitor screen turns to Black Screen cannot see anything after about 5 seconds when Windows 10 is running.Initially, I thought my All-in-One monitor screen got burnt out or other issue, so I connected HDMI cable to my TV so I can use my computer – Windows 10 Home is running fine, EXCEPT Screen goes black after about 5 seconds.I found out that actually Windows 10 Home is causing this Black s

    :)
     
    sunnypark2, Jul 13, 2021
    #1

  2. Black screen issue on Windows 10.

    Hi Preet,

    I appreciate if you could answer to a few questions to narrow down to the issue.

    • What is the make and model of the computer?
    • Did you install any third party security application?
    • Does the black screen goes automatically after a period of time?
    As an initial troubleshooting step, I suggest you to refer to the article provided below and c heck if that helps.

    Troubleshoot black screen or blank screen errors

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Jul 13, 2021
    #2
  3. I am having black screen issue with Lenovo all in one pc.

    Hi Antony,

    This issue may occur due to corrupted system files running on your computer. For better assistance, we would like to ask the following:

    • Have you made any recent changes on your computer prior to the issue?
    • Is there an error message displayed when experiencing the black screen?

    Meanwhile, we recommend that you follow the troubleshooting steps provided on this article:
    Troubleshoot black screen or blank screen errors. Based on your description, we suggest that you focus
    on the steps under this section: I see a black or blank screen after signing in to Windows 10.

    We'll keep an eye out for your response.
     
    Gerard Qui, Jul 13, 2021
    #3
  4. Black Screen Issues while Windows 10 is running OK

    Windows 10 keeps crashing and randomly restarting into a black and white screen.

    Hello Ian,

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, refer to the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Have you tried updating your network card driver? If yes, try to use the previous version of your network card driver.
    • Are you using any 3rd-party antivirus software?

    Meanwhile, let's troubleshoot the issue by performing the steps below:

    We suggest following the steps on this article
    to help you troubleshoot black screen issues in Windows 10.

    Also, check if the issue occurs in a clean boot state. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you
    run a program in Windows 10. Check the steps on this article.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Jul 13, 2021
    #4
Thema:

Black Screen Issues while Windows 10 is running OK

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