Windows 10: Black screen on BIOS, startup and Safe Mode

Hi everyone,I just bought a pc and i was trying to open the BIOS and all I just got was black screen. I tried running it by advanced startup and it also showed black screen. Now i tried starting it using safe mode and what I am just getting is a complete black screen when I turn it on. Anyone can help me please?

:)

 

Black Screen in Safe Mode

I'm trying to start my Win 10 VM but am getting a black screen with a cursor after it logs in so after looking for solutions online, there is a suggestion to remove the display drivers by using safe mode.

The problem is, safe mode also has a black screen!!

Are there any solutions to this? I have tried repairing, troubleshooting, restore etc from an ISO without success.

Windows is present in some form or another as it responds to ctrl-alt-del and provides me with the usual menu for Task Manager but when you select this, the Task Manager does not show and you are left with the same black screen as before!!

Anyone have any experience of this before?

Thanks

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Black Screen on startup

In case the above steps do not fix the black screen perform the following steps:
1) open administrative command prompt and type or copy and paste
2 )sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) net user test /add
6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
7) shutdown /r
8) sign on with the new user named test
9) report into the thread whether the new user does or does not have a black screen problem.

10) If the black screen occurs with both users reboot the computer into safe mode:
Boot into Safe Mode on Windows 10 Performance Maintenance Tutorials

11) report into the thread whether the black screens occur or do not occur in safe mode

12) run this version of the log collector and post a zip into the thread:
log collector v2-beta08.zip