Windows 10: Black screen on HP laptop after latest win 11 update

After logging in, all I get is a cursor. Ctl-alt-del brings up TM and I have tried all the solutions online and nothing works. It will not boot to Safe Mode, and Troubleshoot does not offer an uninstall option for the latest update.

:)

 

HP ENVY x360 laptop screen flickers and goes black after Win 11 update

Hello,

My HP laptop x360 screen flickers and the screens goes black after the Win 11 update. The current Display driver is Intel Iris Plus Graphics Version 27.20.100.9316 . Ran Update Driver but there is no newer version to update. Also change refresh rate to 40hz but issue still persist.

Any other suggestions?

 

HP 8440p laptop with Win 10 - black screen ?

I have a weird occurrence on this older laptop HP 8440p. Every once in a while - and too often - the screen will go black - the cursor will still be working and the machine is running, but the screen will be black and nothing will happen. I have left it for hours and the computer does not come back on. This will happen when it is being used or when it is sitting idle. The other day I was playing a game on it and the screen went black. I could still hear the game being played and the cursor were still responsive but I could see nothing. What I have done : 1) Used the MCT and created a new win 10 2) updated the drivers the best I could (they only have drivers for win 7 on the HP website) 3) I have turned off the power/sleep options. Any suggestions? Also, I do not know how to get into SAFE MODE - pressing f8 did not work.

 

HP Laptop occasional Black Screen

Hello Tom,

Just need couple of information to help you better.

• What is the make and model of your Laptop?
• When you face black screen issue do you see any error message/code?
• Do you see multiple Display drivers in Device manager?

Ideally there should be only one display drivers listed in device manager, If two drivers are seen possibly you could have installed two drivers or automatic updates should have installed the display drivers.

Sometimes Drivers are updated, however they may not be able get synched to the server to download the drivers. If you are not sure if the drivers are up to date you can go to manufacturer website and check for the release date and version.

When you update the troubleshooter it checks for the version and if any latest version it will update the drivers.

If you are unsure genuine drivers are installed on your Laptop, You can uninstall the drivers and download the drivers from manufacturer website and install them on your computer.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Blue Screen of Death (BSOD).

Redirecting



Refer the below steps to uninstall the drivers.

Uninstall the display drivers.

• Press Windows key + X and select
  Device Manager.
• Search for Display Adapter and expand it.
• Right click on the Display Adapter
  and select Uninstall.
• Follow the onscreen steps.

Reinstall the drivers from the manufacturer’s website.

Go to the manufacturer’s website and then download the latest network driver. Once you have successfully downloaded the driver you can install the driver.

Drivers and updates for HP Laptop.

http://support.hp.com/in-en/drivers/



Get back to us if you need further information on your query we will be happy to help you.