Windows 10: Black Screen on laptop - Display 1 isn't active

Stan2535 · Jan 24, 2020

I have upgraded to latest version of windows 10 Home 1909 18363.592 and after a reboot the laptop screen has gone black no flickering at all and the external monitor is working fine.

I had a few attempts to upgrade and eventually had to do a windows 10 factory restore.

No backup, so cannot restore.

Upgraded all the drivers to the latest versions from manufacturers sites

Windows 10 working on 2 screen with no issues and no errors reported in logs.

Hardware checked - no errors reported e.g. device manager, case opened and checked connection.

Has anybody seen this error before?

Thanks

:)

Karthicka_R · Jan 24, 2020

Issue with black screen, dual display, ATI Integrated GPU

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

Press Windows + X keys and click
Device manager.

Click to expand Display adapters, right click the second adapter and click
Disable.

Restart the computer and check whether the issue persists or not.

Repeat the same steps to disable the first display adapter and check if it helps.

If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

Method 2: I suggest you to follow the steps form the below article for
“Black Screen” issues and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

Xjoejoex · Jan 24, 2020

Hp laptop screen won’t display except occasionally

Please post images of the commands and results for these steps:

There are additional steps if the above does not fix the boot failure.
Please make sure that images are posted for each command and the results for each command.
Click to expand...

I would like to note that step 20 comes up with no files. Perhaps this could be the source of the issues?

Brink · Jan 24, 2020

AT&T Activates Call Validation Displays

AT&T Activates Call Validation Displays

Samsung Galaxy S10, Galaxy S10+, LG V40 ThinQ and AT&T Digital Home Phone Service Can Now Show That a Call Is Authenticated

AT&T* has turned on its first phone displays that let you know an incoming call is really from the number appearing on Caller ID. This fights against “spoofing” of phone numbers – a trick used by many illegal robocallers.

Most AT&T customers with a Samsung Galaxy S10, Galaxy S10+ and LG V40 ThinQTM will see a special display when an incoming call has been authenticated. They will see a green checkmark and the words, “Valid Number.”
Consumers with AT&T Phone digital home phone service also can activate the feature. It will give them a “[V]” for valid number.

Phone service providers have jointly developed a technology – the SHAKEN/STIR standards – to digitally validate calls. This won’t solve the problem of unwanted robocalls by itself. But it can give consumers greater confidence and control over the calls they answer.

“This is another step to tame annoying, unwanted robocalls,” said Kevin Petersen, AT&T senior vice president, Postpaid Wireless Products. “In the coming year, we’ll continue to take more steps and put more pressure on the bad guys.”

AT&T is rolling out its SHAKEN/STIR display as part of its AT&T Call Protect service, which is being added at no charge to millions of mobility consumer lines. AT&T Call Protect blocks or labels suspected illegal and unwanted robocalls.

This strategy will give a multiplier effect to call protection: A “valid number” on an AT&T device means the incoming call has been authenticated by SHAKEN/STIR and passed through AT&T Call Protect screening.

Here are some other key points:

A call that shows “valid number” has been verified and can increase your trust level. But a call without the label may still be a legitimate call. More calls will be marked with “valid number” over time, as more network providers implement SHAKEN/STIR and link to each other.

AT&T has rolled out AT&T Call Protect automatically to many Samsung Galaxy S10, Galaxy S10+ and LG V40 ThinQ users. Others are on the way soon.1 If you’re not seeing call validation on those devices when you accept their latest software update, you don’t have to wait. You can download the AT&T Call Protect app, or turn on the service from your account settings in myAT&T.

AT&T Phone digital home phone users can opt-in to get AT&T Digital Phone Call Protect and call validation. Just go to your account settings on myAT&T and turn it on.

Validation displays will be added to more mobile devices in the new year.

Finally, a “valid number” display helps fight against bad guys, but it can never guarantee an individual caller is a good guy. Consumers should always use their best judgement when answering calls from strangers.

Click to expand...

Source: AT&T Activates Call Validation Displays

Windows 10: Black Screen on laptop - Display 1 isn't active

Black Screen on laptop - Display 1 isn't active

Black Screen on laptop - Display 1 isn't active

Black Screen on laptop - Display 1 isn't active

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