Windows 10: Black screen on login, have to run explorer.exe manually

Hi,


Had this issue for two days now; when I login after boot (with a Microsoft account), I get a black screen with just the Command Prompt. I have to run explorer.exe from there to get my desktop back. Once I've done so, machine runs issue-free as normal. Any idea why this happens? I have created a new user account (local) and logged in with that, the issue is not replicated. Any help would be appreciated, thanks.



:)

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Black screen with cursor after login, explorer.exe not running


I've read a hundred threads on this and tried everything, no success so far. Here's the situation:

• On boot, login screen appears, I enter password, Windows begins to boot, then black screen with cursor.
• Ctrl-Alt-Delete does bring up Task Manager, and from there I can launch a bunch of stuff ... was even able to start Firefox from command line, download Autoruns, etc.
• Explorer.exe is not running in Task Manager. If I "manually" run it, it does appear in running programs list, but desktop remains black.
• Win-P arrow arrow etc doesn't do anything for me.
• SFC says that everything is fine.
• In Device Manger, I've tried updating display driver, as well as changing to the MS generic display driver. No joy, and anyways the display driver seems fine since I'm able to manually launch stuff from Task Manager.
• In Device Manager, "View/Show Hidden Devices" brings up second Display adapter. If I delete this, it comes back on reboot.
• System Restore has one restore point, but when I select it, Windows says that it doesn't actually exist.
• This is a laptop with no external devices attached to it. Intel 945GM chipset. There are no video options in the bios.
• Windows 10 Professional 1511. This problem occurred after I upgraded to Creators 1703, had problems that I couldn't resolve, and asked Windows to roll back to previous version (1511).

Thanks for any help!

 

Black Screen with Pointer

Hi Costa,

Thanks for posting your query on Microsoft Community. We will surely help you with simple steps to resolve your issue.

To assist you better, please provide few details.

• 
  Is the black screen with courser appears after login or before login?
  
• 
  Did you make any changes to the computer, prior to the issue?
  

I suggest you to refer to the below link where the same type of issue had been discussed, refer to the suggestion given by
Sharath Srinivasa on August 7, 2015.

Black screen after upgrading to Windows 10

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.