Windows 10: Black screen on power on after updating of driver

My screen not visible after driver updation

:)

 

Black Screen During Driver Update

I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?

 

Black Screen after update

Hi,

Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

Method 1:

Step 1: Perform Power Drain and check if you are able to access your desktop screen.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
  
• Press and hold the Power button for 30sec.
• Plug the charger/power cord and restart system.

Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

Method 2: Inaccessible Desktop.

If you are unable to access the desktop screen and you are stuck on the
Black Screen, then I would suggest that you refer to the article
Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

Troubleshooting black or blank screens in Windows - Microsoft Support

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.

 

Black screen after updating display drivers

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after upgrading the graphics drivers, you are receiving a Black screen. I’ll certainly assist
you with the issue.



However, please let us know:

• 
  When exactly do you see a black screen?
  

• 
  Are you able to boot the computer to the login in screen?
  
• 
  What is the make and model of the computer?
  

I suggest you to try refreshing the graphics driver by using the key sequence
Windows logo key + Ctrl + Shift + B and see if that helps.



I would suggest you to try booting the computer into Safe Mode and try disabling the display driver. Refer
the article on Start
your PC in safe mode in Windows 10.



After booting the computer to Safe Mode, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Disable device.
   
4. 
   Restart the computer.
   

If this allows you to boot the computer to normal mode, try uninstalling the driver.
To do this, refer the steps mentioned below:

1. 
   Press
   Windows logo key + X, and select Device Manager.
   
2. 
   Expand
   Display Adapters.
   
3. 
   Right click on the
   Display driver and select Uninstall.
   
4. 
   Restart the computer.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator