Windows 10: Black screen on startup after Windows 10 shut down

Hi there

When I shut down my desktop and then want to start it up again I get a black screen. I do not see the mouse cursor. I just get a black screen.

The way I get around this is to hit F12 during the start up sequence and then once I am in the Boot mode I have to change from the Windows Boot Manager to UEFI OS which is the second choice under UEFI boot.

I have tried changing the Boot mode setting to the UEFI OS with no luck. I get the choice of Legacy boot mode, secure boot off and UEFI boot mode, secure boot off. It has Boot mode currently listed to UEFI, Secure boot On. However when I originally get into the boot menu it has windows boot manager listed as my first choice.


I don't always get this occurring, on a restart it tends to go straight to my sign in screen and sometimes (very rare) I need to do a hard shut down twice to get to my start up screen. I was wondering if it could be a RAM issue, once the computer has been shut down the RAM clears and doesn't remember what I want it to do?


My video card is a NVIDIA GeForce GTX 1050 Ti, the driver is up to date

I am running Windows 10 home version 10.0.17134 Build 17134

The computer is a Dell XPS 8700 x54 Based PC

Processor is an Intel(R) Core (TM) i7-4770 CPU @ 3.40 GHz, 3401 Mhz, 4Cor...


Any help with this would be great, sure the work around works, but I have to wonder if there isn't a deeper underlying issue at stake?

:)

 

Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Black screen in windows 10 on startup

Hi Willu,

Getting a black screen on startup may imply a problem with the display adapter, having an outdated driver, or could be that it was just finalizing the recent upgrade. To help sort out and address this problem, we suggest that you follow the steps provided
in the link,
Troubleshoot black screen or blank screen errors.

Please update us with the result so we can further assist you.

Regards.

 

Windows 10 black screen at startup

Hi,


Thank you for posting in Microsoft community. I will certainly assist you with the issue.

Have you made any changes to your system prior to this issue?


I suggest you unplug all the external devices (except keyboard and mouse) connected to the system and restart it to check if it helps.

Refer the steps in the link given below and check.

Troubleshoot black screen problems

Black screen and not signed in to windows 10:
http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

You can also put your system in safe mode and check if it helps.

Refer the steps given in the link below to start your system in Safe mode.

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab02

Hope this helps. Get back to us with the status of the issue.