black screen on startup windows 10

Discus and support black screen on startup windows 10 in Windows 10 Support to solve the problem; hi when i turn my computer on it loads up but then a blue box appears and then dissappearsand it stays on a black screen but i can still hear sounds... Discussion in 'Windows 10 Support' started by alexhob123, Jul 9, 2018.

  1. alexhob123 Win User

    black screen on startup windows 10


    hi when i turn my computer on it loads up but then a blue box appears and then dissappearsand it stays on a black screen but i can still hear sounds through my headphones that i am using can someone help me please as to why this is happening also i turned it on yesterday did exactly the same but this a blue light appeared in the right corner of the screen and then stayed black again sounds were still coming out of headphones. can anyone please help me with why this is happening thanks

    :)
     
    alexhob123, Jul 9, 2018
    #1
  2. Arul_D Win User

    Black Screen on Startup

    Hello,

    Could you please answer few questions:


    • When you say “Now, nothing is on my desktop” what exactly are you referring to?

    • Are you getting black screen after Sign in?
    If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

    Troubleshoot black screen problems

    http://windows.microsoft.com/en-in/windows-10/troubleshoot-black-screen-problems

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arul_D, Jul 9, 2018
    #2
  3. Vanessa Yar Win User
    Black screen in windows 10 on startup

    Hi Willu,

    Getting a black screen on startup may imply a problem with the display adapter, having an outdated driver, or could be that it was just finalizing the recent upgrade. To help sort out and address this problem, we suggest that you follow the steps provided
    in the link,
    Troubleshoot black screen or blank screen errors
    .

    Please update us with the result so we can further assist you.

    Regards.
     
    Vanessa Yar, Jul 9, 2018
    #3
  4. Swathi Ravichandran Win User

    black screen on startup windows 10

    Windows 10 black screen at startup

    Hi,


    Thank you for posting in Microsoft community. I will certainly assist you with the issue.

    Have you made any changes to your system prior to this issue?


    I suggest you unplug all the external devices (except keyboard and mouse) connected to the system and restart it to check if it helps.

    Refer the steps in the link given below and check.

    Troubleshoot black screen problems

    Black screen and not signed in to windows 10:
    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    You can also put your system in safe mode and check if it helps.

    Refer the steps given in the link below to start your system in Safe mode.

    http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab02

    Hope this helps. Get back to us with the status of the issue.
     
    Swathi Ravichandran, Jul 9, 2018
    #4
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black screen on startup windows 10

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