Windows 10: Black Screen on Startup

Hi everyone, I need help.In short, in mid-December 2024, my computer had an Nvidia Driver error get bsod with "driver power state fail". At first, I didn't know so I brought it to the warranty center and they reported that it was a motherboard error and suggested a replacement. After replacing it and receiving the device back, I still had the old driver error.Then I posted a help post and I reinstalled the older nvidia driver and for the past 2 days, my device has been working normally. But just last night according to my local time, the moment I clicked the shutdown button, the device fro

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Black Screen on Startup

Hello,

Could you please answer few questions:

• 
  When you say “Now, nothing is on my desktop” what exactly are you referring to?
  
• 
  Are you getting black screen after Sign in?
  

If you are getting black screen after sign in, I would suggest you to follow the steps mentioned in the below help article and check if it helps.

Troubleshoot black screen problems

Troubleshooting black or blank screens in Windows - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Black screen at initial startup, no cursor

Hi,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to refer the link below and follow the troubleshooting steps suggested and check the status of the issue.

Troubleshoot black screen problems

Thank you.

 

Black screen in windows 10 on startup

Hi Willu,

Getting a black screen on startup may imply a problem with the display adapter, having an outdated driver, or could be that it was just finalizing the recent upgrade. To help sort out and address this problem, we suggest that you follow the steps provided
in the link,
Troubleshoot black screen or blank screen errors.

Please update us with the result so we can further assist you.

Regards.