Windows 10: black screen on startup

Discus and support black screen on startup in Windows 10 Support to solve the problem; hi, i have acer aspire 5740 laplop, core i3, . A problem occured extending c windows drive as described below. it have 3 local drives c - 20gb... Discussion in 'Windows 10 Support' started by ankitkumar99, Dec 14, 2015.

  1. black screen on startup


    hi,
    i have acer aspire 5740 laplop, core i3, .
    A problem occured extending c windows drive as described below.
    it have 3 local drives
    c - 20gb boot primary drive
    d- 90 gb system , primary drive
    e - 50 gb logical
    some unallocated space,
    i was extending c ,by deleting drive d ,at the deleting drive it
    gives warning, that if you delete drive d , may your system not get
    start, i deleted, sudden restarting windows, displaying operating system
    not found, i tried to install new windows, no booting, after 2 trial,
    it showing black screen , i have tried some soln as per knowledge
    ram reset, ms dos boot usb drive. but nothing happended,
    laptop get normal heat, felt like hardrive boot
    Any solution please,
    L: ankit.register99@gmail.com

    :)
     
    ankitkumar99, Dec 14, 2015
    #1
  2. K EOhrn Win User

    Black Screen On Startup

    Hi Ian:

    I have done a de-install and re-install of the card and it's drivers. It does not help.

    I'm doing very little on the problem at present, since I have a clumsy but effective workaround. I will take further action after Oct 17 when the big Windows 10 update is scheduled for distribution.
     
    K EOhrn, Dec 14, 2015
    #2
  3. K EOhrn Win User
    Black Screen On Startup

    Hi Ian:

    Thanks for your thoughts. But the "display settings" workaround [above] is quick and always works to restore the dark monitor.

    I'm beginning to suspect the video card.

    Recently, I've had two instances of blue screen:

    Stop Code: Video TDR failure

    What failed: atikmpag.sys

    Whether hardware or driver problems I have not determined. I have de-and-reinstalled the card and used the latest drivers. There are more elaborate instructions here and there about how to replace a video driver, so I may do that one day soon.

    If I knew enough, the answer may lie in the fact that the monitors always behave normally with a restart; but one always fails to light up following a shut down and start. Plus, BIOS messages and Win10 splash screen always show up on both monitors following
    any shut down and start.

    I've swapped cables between the two monitors, and the problem follows the cable. So the monitors are likely not the problem.
     
    K EOhrn, Dec 14, 2015
    #3
  4. black screen on startup

    Hi just to say you should not post your e-mail address at all
    You could end up getting loads of spam
     
    hTconeM9user, Dec 14, 2015
    #4
Thema:

black screen on startup

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