Windows 10: black screen on windows 10 safe mode mouse curser kept on loading and showing nothing

Hello, I put my pc on safe mode and the screen is showing nothing but a blank but when I move the mouse, it's showing the curser but just kept loading and no other things to click. I tried Crtl + Alt + delete and opened task manager. I manage to open my files but I don't know what to do next. I'm trying to add another user so that I can use my pc.

:)

 

Black screen before signing in and can not get safe mode

I have loaded win 10 and now on start up I have a black screen with mouse curser . I have tried safe mode but it won't load on safe mode either how do I fix this

 

Black Screen even in Safe Mode on Windows 10.

Original Title: Black Screen even in Safe Mode

We have Windows 10 installed on a Dell Laptop for months with only minor issues. All of a sudden it now only shows the black screen before Login. All the suggested fixes in other Posts don't help, even booting into safe mode only shows the black screen with
mouse Cursor.

I wonder if there is a way to remove the graphics Driver when in the repair mode command line?

 

Stuck on Black screen showing mouse curser after trying to switch user

Hi, I am really hoping someone might be able to help me with this issue. There seems to be a lot of info on the issue, but none of it has helped me with my problem.
So awhile back I created a new user on my computer for the purpose of having a user name to set up a ftp server. Lets calls this user name Bob-ftp, and my regular user is Bob. Today I made the mistake of attempting to switch to Bob-ftp, and my screen just went black and showed a mouse curser but nothing works, although I am able to move the mouse around.
Steps I have tried so far
1. Restart the computer
2. Tried to boot into safe mode by running a command prompt off a boot usb, it seemed to boot into safe mode because the mouse curser was larger, but I was still unable to do anything
3. Tried to do a system restore, they all failed
4. Tried rolling back a bunch of hot fixes they all did nothing
5. Tried sfc scan now, did nothing
6. Tried the hot keys to switch displays, the menu popped up(first and only thing I have been able to get to pop up) but no other displays show up... I only have 1 display plugged in
7. Plugged in old hard drive with windows 7, and am now booted on it
8. Browsed to users folder, and Bob-ftp isn't even in there at all. Although if I remember I set this user up somehow be inactive or something, I only wanted it for the ftp server which it worked for.

What I think is happening is that when I boot it is autoloading into Bob-ftp since none of my Users have passwords. If anyone has a way I can make it do back to trying to load into Bob, instead of Bob-ftp. I believe that would fix my issue.