Windows 10: Black Screen + Reboot, No BSOD or Minidump — GPU or PSU Issue? Need Help Diagnosing

Discus and support Black Screen + Reboot, No BSOD or Minidump — GPU or PSU Issue? Need Help Diagnosing in Windows 10 Gaming to solve the problem; About two years ago, I started having issues while playing Call of Duty: Warzone. I would get black screen crashes or, in some cases, BSODs. At the... Discussion in 'Windows 10 Gaming' started by Sergio Flota, Apr 14, 2025.

  1. Black Screen + Reboot, No BSOD or Minidump — GPU or PSU Issue? Need Help Diagnosing


    About two years ago, I started having issues while playing Call of Duty: Warzone. I would get black screen crashes or, in some cases, BSODs. At the time, I blamed AMD drivers, which were known to be unstable in some situations, and I found others on forums reporting similar problems. Eventually, I gave up on playing Warzone because I couldn’t find a solution.Last week, after playing Age of Mythology Retold, the exact same issue started happening again: the screen would freeze, go black, and then my PC would reboot —sometimes I got BSOD , no minidump files.After running several tests and not se

    :)
     
    Sergio Flota, Apr 14, 2025
    #1

  2. BSOD before new GPU and PSU, more BSOD afterwards

    (yes I asked chatGpt to make the post for me for fun!)

    Hello Microsoft Community,

    I recently upgraded my GPU and PSU, hoping to improve my system's performance. However, I've been encountering a significant increase in Blue Screen of Death (BSOD) errors since the upgrade. Prior to formatting and installing the new GPU, I did experience some occasional BSODs, which I attributed to driver errors. Since I had planned to format my system anyway, I didn't investigate further at the time.
    I also encounter a lot of frame rate drops, mostly while playing games but also during normal usage.

    Here are the details of my current situation:

    1. New GPU: I purchased and installed an AMD 580x GPU.
    2. PSU Replacement: I replaced my old PSU, which was approximately 10 years old, with a new one.
    BSOD Error Codes I've encountered:

    1. MEMORY_MANAGEMENT
    2. IRQL_NOT_LESS_OR_EQUAL
    3. PAGE_TEMPLATE_NOT_FOUND
    Troubleshooting Steps Taken:

    1. Memtest86: I ran Memtest86 from a USB drive, and it reported zero errors.
    2. System File Checker (SFC): I ran the "sfc /scannow" command, which detected and fixed some errors.
    3. DISM (Deployment Image Servicing and Management): I executed the "DISM /cleanup /restorehealth /cleanup-image" command to ensure the system image was in a good state.
    4. Chkdsk: I ran a disk check using the "chkdsk" command.
    5. Disk Repair and Defrag: I performed disk repair and defragmentation.
    6. Driver Updates: I updated all drivers using Windows Update, and I also downloaded and installed the latest AMD drivers for my GPU (AMD 580x).
    Despite undertaking these troubleshooting steps, the BSODs persist with greater frequency than before. I'm reaching out to the community for any guidance or suggestions on how to resolve this issue.

    Minidump files:

    https://drive.google.com/file/d/1RKq_oNeDNs-ktwsO0OrcY45hLATJTY9L/view?usp=share_link
     
    samueel galanti, Apr 14, 2025
    #2
  3. Can minidump files detect a psu problem?

    I was told previously that mine read a faulty gpu. But multiple other forums also suggest a faulty psu could also be the culprit of my black screening and crashes.
     
    Austin Redd, Apr 14, 2025
    #3
  4. Black Screen + Reboot, No BSOD or Minidump — GPU or PSU Issue? Need Help Diagnosing

    Can minidump files detect a psu problem?

    The minidump suggest it’s a gpu problem. I’ve already submitted them before. Would it say say gpu, if in reality it was psu problems?
     
    Austin Redd, Apr 14, 2025
    #4
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Black Screen + Reboot, No BSOD or Minidump — GPU or PSU Issue? Need Help Diagnosing

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