Windows 10: Black screen w10 and Intel HD 520

Good morning,I hope someone can help me. English is not my nativelanguage, so please, excuse me if I may be to forward ^^So, my GF got this acer Swift 3 laptop withIntel i3-6006U CPU. 3 days ago, when she would start the computer, itwould show acer then go black immediatly thereafter. The backlight is still on,be it on the screen or under the keyboard. I could only acess the computerwhile being in safe mode.I tried many thing since then.> Uninstalled last windows update> Reset with deleting all files> Clean install with usb driveAfter checking everything, the issue is

:)

 

Black Screen after restarting computer (after installing intel HD 3000 graphics using teamviewer)

Hi Evan,

I realize that you get a black screen after restarting computer. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  What is the make and model of the PC?
  
• 
  Does the issue reoccur if you remove the Intel HD 3000 graphics card?
  

Suggest you to follow all the steps from this article to check if that helps.

Troubleshoot black screen problems: https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

Keep us informed to help you further.

 

Black screen after installing Intel HD Graphics 630 driver

The screen turns black as soon as Intel HD Graphics 630 drivers are updated.

All other drivers are installed and updated.

Everything works normally until the driver is being installed. During the installation process the screen goes black. The cursor does not appear and the keyboard is still lit.

Whenever i restarted the laptop, after the windows loading screen, the screen goes back to black. The solution is to enter safe mode and uninstall the HD Graphics 630 driver, therefore
using the Microsoft Basic Video Adapter.

However, with this basic driver, the laptop performance drops in applications that require graphics processing, making it impractical to use in such situations.

I tried these possible solutions:

• I tried to install several versions of the driver, which were available on the dell website itself or on the intel website, and all of them had a black screen during the installation.
• I disabled Windows Update because it was Installing the driver automatically and the screen was turning black after a few minutes, so it doesn't work too.
• I have also completely uninstalled the nvidia and intel drivers using DDU and tried to install hd graphics 630 drivers, but the black screen still persists.
• Tried to update using the device manager. Same thing, screen still turns black.
• I also tried to use an external monitor to see if there was video, the issue persists.
• I already contacted dell and intell support, noboby seems to have a solution.

Laptop: Dell Inspiron 15 Gaming 7567
Windows 10 Pro version 1903
Bios version 1.10.0
Intel HD Graphics 630
NVIDIA GeForce GTX 1050 Ti
Intel Core i7-7700HQ

 

Intel(R) HD Graphics 520 throws error: Windows has stopped this device because it reported problems (code 43)

I own a HP Spectre 13 2016 (Model Number: Y4G37PA#AB5) running on Windows 10 Home Version 1903 64-Bit. Recently I noticed that the brightness functionality of my computer does not seem to work. When the buttons are clicked, nothing is displayed on the screen, nor is the brightness changed. The Windows notification panel has also disabled the brightness slider.

I checked the Device Manager and have noticed an error being thrown by Intel(R) HD Graphics 520. I have no other display adaptors installed. When I click the properties of the Intel(R) HD Graphics 520, it shows the following error in the Device Status:

Windows has stopped this device because it reported problems (code 43)

When I launch the DirectX Diagnostic Tool using dxdiag command from the Start Menu, I can see under Display > Device it is written Microsoft Basic Display Driver, with the following error in notes:

There is a problem with the Intel(R) HD Graphics 520 device. For more information search for "graphic device driver error code 43". Following this search prompt, I have tried the following:

1. Uninstalling the display driver by Right Clicking Intel(R) HD Graphics 520 in device Manger: The result of this was the computer restarting and then completely glitching out with a black screen.
   
2. Updating the Driver By right clicking and searching automatically: The result was the message Best driver for your device are already installed.
   

I am hoping that you could help us resolve the Error Code 43. So that the computer can use the Intel HD Graphics 520 device.

Thank you.