Windows 10: Black screen when connecting two external monitors to my laptop

Discus and support Black screen when connecting two external monitors to my laptop in Windows 10 Software and Apps to solve the problem; So when I connect my main monitor to my laptop it will connect and allow me to utilize both screen as normal, but when I connect my second external... Discussion in 'Windows 10 Software and Apps' started by Sam Morley, Oct 11, 2024.

  1. Black screen when connecting two external monitors to my laptop


    So when I connect my main monitor to my laptop it will connect and allow me to utilize both screen as normal, but when I connect my second external monitor, the first main external monitor goes black and only the second external monitor will connect. In the settings it shows the first external monitor as detecting but it will not show any content on the screen and remains black. However when I close my laptop - this is when both external monitors are connected but the main one is black and only the second one is showing content - the main monitor will connect and show content along with the se

    :)
     
    Sam Morley, Oct 11, 2024
    #1
  2. Cbowers3 Win User

    Laptop screen will only work once it has been connected to an external monitor, even if that monitor is switched off

    Having an issue whereby I cannot see or use the Laptop screen without first plugging it into an external monitor.


    • Upon Windows startup unconnected to any external monitor

      • DELL opening logo can be seen on Laptop screen

      • Screen goes black with backlight

      • Mouse pointer can be seen onscreen if moved to the right, as though a second monitor is connected on the left hand side.

      • Attempting to press enter and type in password in the correct order as though the screen was functional does not do anything

    • Upon connecting to an external monitor (even if switched off)

      • Laptop screen will suddenly appear, all functionality restored

    • Upon disconnecting again from external monitor

      • Laptop screen remains visible and functional

      • Lock screen /unlock screen no problem

    • Upon shutting and opening the laptop lid

      • Screen black with backlight, same results as windows startup, mouse pointer can be seen and moved as though a second screen is connected on the left

      • No functionality until reconnected, even for a second, with an external monitor.

    Troubleshooting:


    • Restarting multiple times, checking multiple display screen is not activated:


    ***Post moved by the moderator to the appropriate forum
    category.***
     
    Cbowers3, Oct 11, 2024
    #2
  3. AJMazza Win User
    Surface Laptop 3 with external monitor

    Hi All,

    Has anyone come across an issue with an external monitor blacking out while connected to a Surface Laptop 3? I have the laptop connected to a widescreen laptop with the Surface Dock. Both work fine however, once every hour or so the external monitor blacks out and comes back.

    I've completed the following:

    • Updated laptop drivers and firmware
      • Updated monitor drivers
      • Swapped out monitor
    [/LIST]
     
    AJMazza, Oct 11, 2024
    #3
  4. Virus-j Win User

    Black screen when connecting two external monitors to my laptop

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Oct 11, 2024
    #4
Thema:

Black screen when connecting two external monitors to my laptop

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