Windows 10: Black Screen when High power is required

Hi,

Have been trying to trouble shoot this issue since Nov. 2020.

Screen goes black withing a few seconds of any game intro but audio is still functioning in the background. Surfing the net, email, etc. all work fine. Seems to only happen when a lot of power is required.

This is a custom build I had done by a professional, and worked great for almost 2 years.


Build at time issue began:


Wind 10 Pro Edition - Not sure what update was in play in Nov. 2020 but I always keep it updated.


Gigabyte AX370-Gaming3 Motherboard

Ryzen 7 CPU

Nvidia GTX1070 GPU

1TB SSD - OS Only

4TB HDD

32GB Ram - G.Skill Fortis


I have recently replaced the following:

GTX1070 - Bought a used one, same issue

RTX2070 - Replacement for the 1070 under warranty - same issue


At this point I figured it wasn't the GPU. So I moved on to the memory. Ran a windows test and results said there was an error with my memory hardware. So I replaced the Fortis sticks with:


Trident neo - G.Skill -- same issue occuring


So now I am at a stopping point of trying to guess. Hoping someone has some info on this issue.

Thank you in advance.

SRW

:)

 

Black screen printing wingdings with high pitched tone.

Hello,

Black screen printing wingdings with high pitched tone can be due to outdated drivers. This can also be connected to hardware issue. For us to isolate and identify
if this is a hardware or software issue, we suggest to perform the Windows Hardware Troubleshooter.

To access the Hardware and Devices troubleshooter, follow the steps provided below:

• Type “Troubleshooting” in the Search bar and press Enter.
  
• Click on “View All” in the top left corner.
  
• This will display the list of troubleshooters which are built-in in the computer. You can click on Hardware and Devices from the list and you can run the troubleshooter.
  

Let us know if that worked out for you.

 

Screen goes black if the power cord is connected

Hi Tony,

As the screen goes black I suggest you to refer the Microsoft article on
Troubleshoot black screen problems and check if it helps.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

I also see that you are facing issues with the keyboard this might be due to the corruption of keyboard drivers. I suggest you to run the
hardware and devices troubleshooter and check if it helps.

Follow the below steps for the same.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter. Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.
• Restart your computer and check if the issue is resolved.

Hope this information is helpful. Please get back to us with the information required, if you need further assistance, we’ll be glad to assist you.

 

Windows 10 Black screen, Start screen, Critical Low Battery

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you try the power troubleshooter if you are able to boot into the system.

Follow the steps below.

• Press Windows key + W and type Troubleshooting.
• Select Troubleshooting and click on System and Security.
• Click on Power and follow the onscreen steps.

For black screen issues click on the link below and refer the suggestions by Sharath Srinivasa.

Black screen after upgrading to Windows 10

Hope this helps.

Regards,